Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Collections Agencies

I Q Data International Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 198 total complaints in the last 3 years.
  • 93 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/08/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for this debt 09 ********* Apts GA. I do not have a contract with IQ Data International **** they did not provide me with the original contract as I requested.

    Customer Answer

    Date: 10/11/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    Tashaun Cathey expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here:___________________________________   Date: ___________


    Here are the additional information you requested that was not included in my original complaint:
    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Business Response

    Date: 10/27/2023

    Hello,
    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.

    Customer Answer

    Date: 11/01/2023

    ***************************
    144 ************************
     Apt. 534 *******, ** 30307

    I.Q. DATA INTERNATIONAL
    P.O. BOX 340
    *******, **,98041-0340

    November 1, 2023
    Re: Account Number IQDoPNXXXXXXXXXXX
    Dear Collector: My credit report shows a collection from your agency. I was never notified of this
    collection. Whats more, I do not believe this debt is accurate. Under the FAIR DEBT COLLECTION
    PRACTICES ACT, I have the right to request and receive validation of the debt. Therefore, please
    provide me with a copy of all the following:
     1) An explanation of what this alleged account balance is for.
    2) A complete Audit Trail calculation of this balance, including the complete payment history on this
    account, so I have proof that the amount is correct.
    3) Documentation that shows I agreed to pay this debt with my signature and documentation shows
    I gave you permission to have my information and paperwork showing i gave you authorization to report
    this to my credit report. No consent to you having my information and unauthorized use of my social
    security number is identity theft and you will be reported for such.
    4) The Agreement that grants you authority to collect on this alleged debt.
    5) A copy of your state license, including license number that gives you rights to collect in my state.
    6.( The purchase agreement)
    7.( Swear under penalty of perjury you were present during the alleged debt)
    Reporting information that you know to be inaccurate or failing to report information correctly violates the
    Fair Credit Reporting Act.
    Also you have committed the following FDCPA Violations:
    15 U.S. Code ?****d-Harassment and abuse
    A debt collector may not engage in any conduct the natural
    consequence of which is to harass, oppress, or abuse any person in
    connection with the collection of a debt. (1)The use or threat of use of
    violence or other criminal means to harm the physical person,
    reputation, or property of any person. You harming my reputation which
    is a violation.
    15 U.S. Code ?****e-False or misleading representations

    A debt collector may not use any false, deceptive, or misleading
    representation or means in connection with the collection of
    any debt. (2)The false representation of(A)the character, amount, or
    legal status of any debt. This debt is being reported falsely.
    15 U.S. Code ?****f-Unfair practices
    A debt collector may not use unfair or unconscionable means to collect
    or attempt to collect any debt.
    (8)Using any language or symbol, other than the debt collectors
    address, on any envelope when communicating with a consumer by use
    of the mails or by telegram, except that a debt collector may use his
    business name if such name does not indicate that he is in
    the debt collection business. You used symbols on envelopes which
    violated the law.
    15 U.S. Code ?****g-Validation of debts(a)Notice of debt;
    contents Within five days after the initial communication with
    a consumer in connection with the collection of
    any debt, a debt collector shall, unless the following information is
    contained in the initial communication or the consumer has paid
    the debt, send the consumer a written notice containing(2)the name of
    the creditor to whom the debt is owed; I am the creditor under 15 u.s
    code ****a so the debt is owed to me.

    15 U.S. Code ****j - Furnishing certain deceptive forms
    (a)It is unlawful to design, compile, and furnish any form knowing that
    such form would be used to create the false belief in a consumer that a
    person other than the creditor of such consumer is participating in the
    collection of or in an attempt to collect a debt such consumer allegedly
    owes such a creditor, when in fact such a person is not so participating. I
    am not participating in the collection of this alleged debt.

    Under 15 U.S. Code ****k - Civil liability I Demand ***** dollars for
    each violation as you have caused severe damage
    to my character.(a)Amount of damages Except as otherwise provided by
    this section, any debt collector who fails to comply with any provision of

    this subchapter with respect to any person is liable to such person in an
    amount equal to the sum of(1)any actual damage sustained by such
    person as a result of such failure;(2)(A)in the case of any action by an
    individual, such additional damages as the court may allow, but not
    exceeding $*****.
    Stop contacting me about this or any other matter you have. cease and
    desist ASAP and delete this account from my credit reports, except to
    provide me with accurate validation of this debt by **** mail only.
    I also submitted this letter to the Consumer Financial Protection Bureau (CFPB), My State Attorney
    General Office and The Better Business Bureau to have confirmation of proof if you respond without the
    proper validation request or not in the 15 day timeframe you have.
    You have *************************************************************************** this is considered an
    insufficient validation response and this item must be removed immediately or i will seek litigation
    for Monetary damages along with the violations you already committed.
    Sincerely,
    ***************************

    Customer Answer

    Date: 11/01/2023

     
    Complaint: 20711481

    I am rejecting this response because:

    Sincerely,

    ***************************

    Customer Answer

    Date: 11/03/2023

    I have attached the authorization letter for IQ Data International to release information to a third party. I have added another letter, to go along with the complaint. Also, the message from Business shows ********************* complaint letter. Not sure who ******************** is, that's not me, I'm *******************************.


    ***************************
    144 ************************
     Apt. 534 *******, ** 30307

    I.Q. DATA INTERNATIONAL
    P.O. BOX 340
    *******, **,98041-0340

    November 1, 2023
    Re: Account Number IQDoPNXXXXXXXXXXX
    Dear Collector: My credit report shows a collection from your agency. I was never notified of this
    collection. Whats more, I do not believe this debt is accurate. Under the FAIR DEBT COLLECTION
    PRACTICES ACT, I have the right to request and receive validation of the debt. Therefore, please
    provide me with a copy of all the following:
     1) An explanation of what this alleged account balance is for.
    2) A complete Audit Trail calculation of this balance, including the complete payment history on this
    account, so I have proof that the amount is correct.
    3) Documentation that shows I agreed to pay this debt with my signature and documentation shows
    I gave you permission to have my information and paperwork showing i gave you authorization to report
    this to my credit report. No consent to you having my information and unauthorized use of my social
    security number is identity theft and you will be reported for such.
    4) The Agreement that grants you authority to collect on this alleged debt.
    5) A copy of your state license, including license number that gives you rights to collect in my state.
    6.( The purchase agreement)
    7.( Swear under penalty of perjury you were present during the alleged debt)
    Reporting information that you know to be inaccurate or failing to report information correctly violates the
    Fair Credit Reporting Act.
    Also you have commited the following FDCPA Violations:
    15 U.S. Code ?****d-Harassment and abuse
    A debt collector may not engage in any conduct the natural
    consequence of which is to harass, oppress, or abuse any person in
    connection with the collection of a debt. (1)The use or threat of use of
    violence or other criminal means to harm the physical person,
    reputation, or property of any person. You harming my reputation which
    is a violation.
    15 U.S. Code ?****e-False or misleading representations

    A debt collector may not use any false, deceptive, or misleading
    representation or means in connection with the collection of
    any debt. (2)The false representation of(A)the character, amount, or
    legal status of any debt. This debt is being reported falsely.
    15 U.S. Code ?****f-Unfair practices
    A debt collector may not use unfair or unconscionable means to collect
    or attempt to collect any debt.
    (8)Using any language or symbol, other than the debt collectors
    address, on any envelope when communicating with a consumer by use
    of the mails or by telegram, except that a debt collector may use his
    business name if such name does not indicate that he is in
    the debt collection business. You used symbols on envelopes which
    violated the law.
    15 U.S. Code ?****g-Validation of debts(a)Notice of debt;
    contentsWithin five days after the initial communication with
    a consumer in connection with the collection of
    any debt, a debt collector shall, unless the following information is
    contained in the initial communication or the consumer has paid
    the debt, send the consumer a written notice containing(2)the name of
    the creditor to whom the debt is owed; I am the creditor under 15 u.s
    code ****a so the debt is owed to me.

    15 U.S. Code ****j - Furnishing certain deceptive forms
    (a)It is unlawful to design, compile, and furnish any form knowing that
    such form would be used to create the false belief in a consumer that a
    person other than the creditor of such consumer is participating in the
    collection of or in an attempt to collect a debt such consumer allegedly
    owes such a creditor, when in fact such a person is not so participating. I
    am not participating in the collection of this alleged debt.

    Under 15 U.S. Code ****k - Civil liability I Demand ***** dollars for
    each violation as you have caused severe damage
    to my character.(a)Amount of damagesExcept as otherwise provided by
    this section, any debt collector who fails to comply with any provision of

    this subchapter with respect to any person is liable to such person in an
    amount equal to the sum of(1)any actual damage sustained by such
    person as a result of such failure;(2)(A)in the case of any action by an
    individual, such additional damages as the court may allow, but not
    exceeding $*****.
    Stop contacting me about this or any other matter you have. cease and
    desist ASAP and delete this account from my credit reports, except to
    provide me with accurate validation of this debt by **** mail only.
    I also submitted this letter to the Consumer Financial Protection Bureau (CFPB), My ******************************** and The Better Business Bureau to have confirmation of proof if you respond without the
    proper validation request or not in the 15 day timeframe you have.
    You have *************************************************************************** this is considered an
    insufficient validation response and this item must be removed immediately or i will seek litigation
    for Monetary damages along with the violations you already committed.

    Sincerely,
    ***************************

    Business Response

    Date: 11/10/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:10/07/2023

    Type:Order Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with Oak **** Apts GA, I do not have a contract with IQ DATA INTERNATIONAL, they did not provide me with the original contract as I requested

    Customer Answer

    Date: 10/07/2023

    This form is not clickable in order for me to sign it. Is there another form of signature to sign this form?

    Customer Answer

    Date: 10/07/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    Keyoka Reed expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here:***************************************************;  Date: __10-07-2023_________


    Here are the additional information you requested that was not included in my original complaint:
    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Business Response

    Date: 10/27/2023

    Hello,

    While the official response option has been closed without notice to our office 2 days prior to the given deadline, please accept IQ Data Internationals attached response to **************** complaint letter.

    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 10/31/2023

    What does this letter from three debtor mean? 

    Customer Answer

    Date: 10/31/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************
  • Initial Complaint

    Date:10/06/2023

    Type:Order Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm not liable for this debt with ******************************, I do not have a contract with IQ DATA International **** They did not provide me with the original contract as requested.

    Customer Answer

    Date: 10/06/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    **************;expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here:____________________Aja Young_______________   Date: __10/06/2023_________


    Here are the additional information you requested that was not included in my original complaint:
    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Business Response

    Date: 10/20/2023

    Hello,

    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 10/24/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************
  • Initial Complaint

    Date:10/04/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I AM NOT LIABLE FOR THIS DEBT WITH MODERA PORT ROYALE **. I DO NOT HAVE A CONTRACT WITH I Q Data International Inc, THEY DID NOT PROVIDE ME WITH THE ORIGINAL CONTRACT AS I REQUESTED.

    Customer Answer

    Date: 10/04/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    *********************;expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here:_LOGAN VILMA__________________________________   Date: _10/04/2023__________


    Here are the additional information you requested that was not included in my original complaint:
    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Business Response

    Date: 10/20/2023

    Hello,

    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:10/02/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with 09 TAH OPERATIONS LLC GA. I do not have a contract with IQ DATA INTERNATIONAL IN. I did not sign any paperwork with this agency. They did not provide me with the original contract as I requested.

    Customer Answer

    Date: 10/04/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    ****** Young expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here:_Samuel Young __________________________________   Date: _10/4/2023__________


    Here are the additional information you requested that was not included in my original complaint:
    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Customer Answer

    Date: 10/04/2023

    I never signed a contract with this collection agency to pay this debt. I did not even know about the debt before now. 

    Business Response

    Date: 10/20/2023

    Hello,

    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 10/29/2023

    I never received Disclosure Authorization Form from the BBB to sign. What are my next steps to resolve this? Do I need to sign. a DAF?

    Customer Answer

    Date: 10/29/2023

     
    Complaint: 20688207

    I am rejecting this response because: I did sign the **** The IQ Data International is saying they can not disclose information because I didn't sign a DAF, but I did sign it. 

    Sincerely,

    ***********************

    Customer Answer

    Date: 10/29/2023

    I did actually sign the **** Why is the ** Date International saying I did not?

    Customer Answer

    Date: 11/05/2023

    I attached the authorization for release of information. 

    Customer Answer

    Date: 11/05/2023

    Here is the information BBB requested regarding my complaint:

    • I requested the verification of the debt from I Q Data International Inc on 10/5/2023 by Mail.
    • The reason why I believe the alleged debt is NOT valid is: This is not my original debt and I never sign a contract with I.Q. Data International. 
    • The account number: **********

      ******* Please do NOT click 'Proceed' until you have signed and dated your agreement for release of information and provided the requested information above. *******

    Business Response

    Date: 11/22/2023

    Hello,
    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Our office is submitting our response via additional information to meet the deadline made by the BBB.  Access to submit by normal means was closed by the BBB.

    Thank you
    ***********************
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:10/02/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    IQ Data is a debt collector who I just found our has a debt on my credit report for over $2500.00 for an apartment I lived at for a year. I did not resign a new lease with the apartment complex and gave the appropriate 60 day notice as required. I moved 2 weeks before my actual lease was up and they are claiming I owe money. So the file was sent to IQ Data and I just found out about on Oct 2 2023 when trying to apply for a new apartment. I contacted IQ Data and explained I did not owe money to the apartment complex and the lady on the phone could not articulate why I had those charges. So I asked for a breakdown of charges and she stated she couldn't send to me. I informed her that they would never see a ***** of that money because I don't owe it. It's a shame that these collection companies can put anything on your credit without have valid information to do such. I need these collection cost which I'm sure they are charging ridiculous fees for removed from my credit reports

    Customer Answer

    Date: 10/02/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    *********************;expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here:______________Keith Banks_____________________   Date: ________10/02/2023___


    Here are the additional information you requested that was not included in my original complaint:
    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Business Response

    Date: 10/20/2023

    Hello,
    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
  • Initial Complaint

    Date:10/02/2023

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This account is listed on my credit report and should not be. I am not responsible for this account.I did not reside in the same state where the account was allegedly opened.Consumer reporting agencies has assumed a role and responsibility to report consumer information to the best of their ability with maximum accuracy. This is the law according to the *****

    Customer Answer

    Date: 10/03/2023

    IQ DATA INTERNATIONAL ACCT#*******

    I have been in communication with the original creditor Assurant/Flex Deposit and *****************, the property that this account was opened at. I have also contacted the collection agency directly on multiple occasions, in which they are not very cooperative so I had to do my own research.

    Above you will find an overwhelming amount of information provided which shows I was not residing in the same state at the time of the opening of this account. Clearly, I am not responsible for this account.

    1.I have provided copies of the original contract/bond that was obtained using my information illegally.

    2. I have attached a copy of my tax transcript directly from the *** that shows that I have never worked for (*******************), which as stated by IQ Data International was used as employment verification to open the account.

    3. I have attached a copy of my lease agreement where I resided at the time of the opening of this account. I was not even in the same state. My information was clearly used by someone else.

    4. I have provided the police report, FTC Identity Theft Report to IQ Data International.

    Consumer reporting agencies has assumed a role and responsibility to report consumer information to the best of their ability with maximum accuracy. This is the law according to the FCRA.

    Customer Answer

    Date: 10/03/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    **********************;expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here:  **********************************************************;  Date: __10/03/2023________


    Here are the additional information you requested that was not included in my original complaint:
    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Business Response

    Date: 10/20/2023

    Hello,
    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
  • Initial Complaint

    Date:09/29/2023

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with 09 ******************* apts AR. I do not have a contract with IQ Data International IN, they did not provide me with the original contract as requested.

    Customer Answer

    Date: 09/30/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    *******************************;expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here:___________________________________   Date: ___________


    Here are the additional information you requested that was not included in my original complaint:
    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Business Response

    Date: 10/12/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************' complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 10/16/2023

     
    Complaint: 20677600

    I am rejecting this response because:

    As stated by IQ international data, my account is not with IQ international data but according to them, with ******************************.

    In January, I sent in a letter asking for verification and I did not receive any documentations to validate this debt owed. It is now October and the response states the information I asked for is now being sent?

    After 30 days of nothing being sent, the account should have been removed from my account. 

    on top of all of this, according to NMLS, I.Q data international is not licensed to collect debt in the *****************. So again, ** asking for this collection to be removed from my credit report immediately or legal actions will be taken.  

    Sincerely,

    *********************************

  • Initial Complaint

    Date:09/29/2023

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with ************* APTS **. I do not have a contract with IQ DATA INTERNATIONAL. They did not provide me with the original contract as I requested.

    Customer Answer

    Date: 10/04/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    ************************;expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here: *************************   Date: 04 October 2023


    Here are the additional information you requested that was not included in my original complaint:
    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Business Response

    Date: 10/23/2023

    Hello,
    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
  • Initial Complaint

    Date:09/27/2023

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I moved out of ******************** in September of 2022, and was never notified of a balance on my account. In the process a collection appeared on my credit, in which I made attempts to rectify the situation on serval occasions. After, speaking with the corporate of Arbours ************************ since I was never afforded the opportunity to pay the original company directly (Arbours) that I could do so and that the case would be dropped with the collection agency. I have done that, but after talking with a collection agent today she said they aren't dropping the case/ do not have any knowledge and need proof, which I provided. I need this taken off my credit effective immediately.

    Customer Answer

    Date: 09/28/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    ************************;expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe. I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.

    Yes, I understand & Consent
    - Insert Your Name Here:__Lauryn ****** _________________________   Date: _9/28/2023__________


    Here are the additional information you requested that was not included in my original complaint:
    • The reason why I believe the alleged debt is not valid is: I paid the the debt to the company that was owed. 
    • The account number **********

    Business Response

    Date: 10/12/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.