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Business Profile

Collections Agencies

I Q Data International Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 198 total complaints in the last 3 years.
  • 93 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/24/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with "defenders". I do not have a contract with IQ Data International. They did not provide me with the original contract as requested.

    Customer Answer

    Date: 09/24/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    *************************** Medley expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

    I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, <I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


    Yes, I understand & Consent:


    _____Traci ******** Medley________________________________                  ________09/24/2023____________
    Print Name                                                                      Date


    Here are the additional information you requested that was not included in my original complaint:

    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Customer Answer

    Date: 10/06/2023

    I am not liable for this debt with "defenders" I do not have a contract with IQ Data International. They did not provide me with the original contract as requested. I received a copy of my credit report with the intention of trying to improve my credit and take care of my responsibilities and noticed a few accounts that I wanted a little more explanation on. I am not saying they are reporting right or wrong. I am just saying that I am not 100 percent sure if they are. I also read something called the Fair Credit Reporting Act where it said by law, I had the right to challenge anything I am not sure is accurate. Some of the people reporting things on me, I have never heard of, made me write to you all. Are you familiar with something called 12 U.S.C. Sec, 1681(a) (Whenever a consumer reporting agency prepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates.) I heard that if you cant provide proof, these accounts must be deleted. Well, I want these accounts deleted if they are not 100 percent right and correct. So, could you please check on these and get back to me? I saw on a Credit Site and Board where this lawyer said you have 30 days to complete this investigation. Please Investigate the following accounts and remove them if anything is missing or not correct on them. I demand the following accounts be verified or removed immediately. IQ Data International

    Business Response

    Date: 10/12/2023

    Hello,
    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.
  • Initial Complaint

    Date:09/23/2023

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Former tenant of a ******************* rental property. Bought a home and owed 1 month on lease. Told by ******************* rental property that I'd be contacted by a company to make payments on balance owed. Instead was contacted by collection agency and told I needed to pay in full by September 21, 2023. Paid property manager in full on September 13, 2023. ****************** still submitted the balance as unpaid. As a result my credit score was lowered by 23 points to credit bureaus.

    Customer Answer

    Date: 09/25/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    **********************;expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

    I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, <I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


    Yes, I understand & Consent:

    ****************************************************************************************************************************************************************** Name                                                                      Date


    Here are the additional information you requested that was not included in my original complaint:

    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Business Response

    Date: 10/12/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:09/23/2023

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC ****.Account name: # ****, Account name: # ****, Account name: # ****, Account name: # ****, has violated my rights.15 U.S.C **** section 602 A. States I have the right to privacy.15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish a account without my written instructions They are reporting inaccurate information on my credit report

    Customer Answer

    Date: 09/23/2023

    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    Shanquaveya Huie expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

    I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, <I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.


    Yes, I understand & Consent:


    _____________________________________                  ____________________
    Print Name                                                                      Date


    Here are the additional information you requested that was not included in my original complaint:

    • Request for information regarding the alleged debt was made on:
    • The reason why I believe the alleged debt is not valid is:
    • The account number is:

    Customer Answer

    Date: 10/03/2023

    The information on this report is inaccurate the company had reported the wrong apt number they did not send me the original contract that has my wet ink signature that I also requested! This is not my account please throughly reinvestigate the information in my credit file in which I have fully provided proof of the inaccurate information!!!!! I demand ALL accounts with IQ data on my credit files DELETED immediately or I will *** for fasely reporting information on my credit profile

    Business Response

    Date: 10/12/2023

    Hello,
    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.

    Customer Answer

    Date: 10/16/2023

    I have never lived at this apartment this account IS NOT MINE! I do not have a contract with IQ data and they are violating my rights under 15 usc ****. I demand this account be removed and I will be seeking monetary damages for these violations. The information this company has sent is inaccurate and they has FAILED TO PROPERLY investigate this matter 100% for accuracy they are actually CHARGING ME when they actually owe me reimbursement According to their documents so I will be seeking litigation as well for those. So I demand you delete this inaccurate information and pay $1000 in violation!!! I have attached a copy of the lease that I lived at and the information IQ data sent is fake charges. My rent was 0 how I owe them anything????

    Customer Answer

    Date: 10/24/2023

    I have never lived at this apt #**** I also do not have a contract with IQ data they did not provide me with the original contract I have with them that shows I owe this debt to them they are committing fraud by reporting inaccurate information Ive provided PROOF that this isnt my debt nor the apt I have lived in I demand this account be removed from my credit file immediately Ive attached a copy of the ORIGINAL lease that shows my apt # was **** NOT **** Ive attached supporting documents to back my statement 
  • Initial Complaint

    Date:09/14/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with IQ Data International i do not have a contact with IQ Data International.Inc they did not provide me with the original contract as I requested.

    Customer Answer

    Date: 09/20/2023

    IQ Data internationalI'm not have  responded to my verification letter

    Customer Answer

    Date: 10/06/2023

    DAFT form attached

    Business Response

    Date: 10/16/2023

    Hello,
    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    ***********************
    Quality Control Assistant
    IQ Data International, **** | *********************
    d/b/a ***************************
    ************************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt. Any information obtained will be used for that purpose.

    Customer Answer

    Date: 10/16/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

    Customer Answer

    Date: 12/19/2023

    I have filed a complaint on this company on 09/15/2023 I.Q Data International ************ refused to honor the decision. And I would like to reopen my case.my old CP# ********

    Business Response

    Date: 01/10/2024

    Thank you for bringing this matter to our attention. In accordance with the Fair Debt Collection Practices Act (FDCPA) and other state and federal laws, our office is unable to publicly address any complaint or issue brought forth by a consumer without their express consent.  If you would like to have your situation reviewed, we encourage you to telephone our office toll-free at ************ or correspond with ** by mail to: IQ Data International, PO Box 39, *******, ** *****.
  • Initial Complaint

    Date:09/14/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have shown proof and a police report that I did not live at a proximate being harassed for. IQ data refuses to acknowledge the police report for identity theft and email from the property manager that I did not own a lease at a property they are harassing me for $6152.

    Customer Answer

    Date: 09/16/2023

    This is extra documents proving I dont owe this debt nor was I even approved to live there.

    Business Response

    Date: 09/29/2023

    Hello,

    Please accept IQ Data Internationals attached response to ********************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:09/12/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with I Q data International. I do not have a contract with IQ data International. I have never been provided with proof of debt or record in my name. This data is negatively effecting me .

    Business Response

    Date: 09/29/2023

    Hello,

    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:09/07/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The unverified items listed below remain on my credit report in violation of Federal Law. You are required under the **** to have a copy of the original creditors documentation on file to verify that this information is mine and is correct. In the results of your first investigation, you stated in writing that you verified that these items are being reported correctly ? Who verified these accounts? I need this in writing this account was opened by me via signature and DL?? You have NOT provided me a copy of ANY original documentation required under Section 609 ********* ********** 611 ********* ( a consumer contract with my signature on it ) and under Section 611 (5)(A) of the **** you are required to promptly DELETE all information which cannot be verified. How was this verified ?The law is very clear as to the Civil liability and the remedy available to me for negligent noncompliance (Section 617) if you fail to comply. I am a litigious consumer and fully intend on pursuing litigation in this matter to enforce my rights under the **** I demand the following accounts be verified or deleted immediately dob :8/12/82

    Customer Answer

    Date: 09/15/2023

    I dont have access to a printer or laptop 

     

     

    but I ************************************* authorize IQ data international 

    Customer Answer

    Date: 09/15/2023

    I dont have access to a printer or laptop 

     

     

    but I ************************************* authorize IQ data international 

    Customer Answer

    Date: 09/15/2023


    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    I________________________Kimberly ********** ______________ expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

    I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, <I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.



    _____________________________________                          __________Kimberly ********** __________
    Signature                                                                                      Date
    9/15/23
    _____________________________________
    Print Name ********************************;

    Business Response

    Date: 09/29/2023

    Hello,

    Please accept IQ Data Internationals attached response to **************************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:08/29/2023

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with IQ DATA INTERNATIONAL, I do not have a contract with LANDMARK APTS MD, they did not provide me with the original contract as I requested.

    Customer Answer

    Date: 09/05/2023

    Verification request via phone 

    Customer Answer

    Date: 09/12/2023

    *************************
    1810 ************ 
    *******, **, 20783


    Dear *************************:

    This message is in regard to your complaint submitted on 8/29/2023 against I Q Data International Inc.  Your complaint was assigned ID ********.

    Per the request of the business, a Disclosure Authorization Form is attached. This completed form is required in order for I Q Data International Inc to release specific information regarding your account.

    Please return the completed form within seven (7) calendar days. Should BBB not receive this form we cannot request a detailed response from I Q Data International Inc.

    If you have any questions please feel free to contact BBB directly.

    Sincerely,

    *****************************;
    Resolutions Consultant


    AUTHORIZATION FOR RELEASE OF INFORMATION TO THE BETTER BUSINESS BUREAU

    I________OLIVIA TINONG___________________ expressly authorize I Q Data International Inc to communicate directly with BBB on all matters relating to the items as specific in the complaint form and including any debts I am alleged to owe.

    I have filed a complaint with BBB and authorize BBB to release the complaint form and all supporting documents to I Q Data International Inc.

    I acknowledge without this authorization, <I Q Data International Inc would not be authorized to discuss these matters with BBB and any of its employees or representatives. I expressly waive that restriction for all purposes relating to the complaint I filed with BBB.



    ____OLIVIA TINONG_________________________________                          _______9/12/2023_____________
    Signature                                                                                      Date

    _______OLIVIA TINONG______________________________
    Print Name

    Business Response

    Date: 10/09/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

  • Initial Complaint

    Date:08/24/2023

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with IQ DATA INT, I do not have a contract with IQ DATA INT, I contacted the company by phone and requested they provide me with original that states I agree to pay them, they did not provide me with a contract.

    Customer Answer

    Date: 09/06/2023

    Signed form

    Business Response

    Date: 09/25/2023

    Hello,

    Please accept IQ Data Internationals attached response to ******************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 09/25/2023

    Thank you and please remove account from credit report immediately
  • Initial Complaint

    Date:08/23/2023

    Type:Billing Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used to live in ******************** in **********, ** from May 2020 to November 2021. IQ Data International reached out to me in November 2022 regarding an unpaid bill from November 2021 a year later for $173.19. They claim it is for an utilties bill but all my utility bills were fully paid and forwarded to my new address. In addition, I spoke with the Concierge Apartment regarding this debt collector's bill and they said I did not have a past due balance. The security deposit had already removed any additional charges and was mailed to me. The issue is the amount is showing up on my credit report and I want it removed since I do not owe any money.

    Business Response

    Date: 09/14/2023

    Hello,

    Please accept IQ Data Internationals attached response to ****************** complaint letter.
    Thank you for your assistance with this process if you require additional information please feel free to contact me by the email or phone listed below.

    Thank you
    *********************
    Quality ******************************************** **** | *********************
    d/b/a ***************************
    ******************************

    *************************** is a registered trade name of I.Q. Data International, ****

    This communication is from a debt collector attempting to collect a debt.  Any information obtained will be used for that purpose.

    Customer Answer

    Date: 09/22/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Thank you for your assistance.

    Sincerely,

    *********************

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