Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon

  4400 12th Street Ext West Columbia, SC 29172-3300

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  Amazon.com

  2020 Joe B Jackson Pkwy Murfreesboro, TN 37127-7792

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  Amazon.com

  1155 Worldwide Blvd Hebron, KY 41048-8648

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  Amazon.com

  1 Centerpoint Blvd New Castle, DE 19720-4172

Review Details

• Review fromChloe P

  Date: 02/25/2023

  1 star
  Amazon driver had my package in route never delivered it then Amazon canceled my order without my permission then say they sent it back to the seller after they said they didn't know where it was.Very disappointed was not given the service I paid for. These people need to be more careful with people product.

• Review fromJeremy S

  Date: 02/24/2023

  1 star
  If you're considering selling on Amazon...run! They literally have me in tears, as I've lost so much money trying to cut through the red tape. They're too big and could care less about your small, family business. Even if you follow all of their rules, terms, and customer compliance. You're nothing to them. They'll take their time with your cases and let you lose countless revenue streams with a snap of a finger. Completely have buried my business.

• Review fromSophia W

  Date: 02/24/2023

  5 stars
  I recently purchase office space and was not in the office at the time my package was being delivered. A very kind Amazon driver **************** was super helpful and contacted me and let me know he was trying to deliver it but I wasnt there and actually went back into the building and left it with one of my new neighbors. He got their names told me the suite # and stayed on the phone, he really didnt need to go out of his way to do that but I appreciated it so much that he did. (Another company tried to deliver a package and it took me a few days of hassle to get it re sent) :) thank you

• Review fromMelinda B

  Date: 02/24/2023

  1 star
  I am done with Amazon after so many years of shopping here.They keep charging me for the items I returned.As soon as I receive the false email stating that they did not receive the product and if I do not send it back I will be charged again, I call their useless customer service and they assure me that this will not happen and that they see the item was returned. But when the due date comes I see a charge on my credit card, so I have to call them again! I cannot spend so much time checking my bank accounts and also be on the phone for refunds that I already retuned! This is horrible. I rather not order from them just to save myself from the headache. Because one of the advantages of ordering from them was to know that you can return something you do not like. But now we know that is very risky! I will cancel all my subscriptions with them. I am not sure how many times I might have returned something and not noticed that they have charged me again for it. Do not trust Amazon!

• Review fromAlex M.

  Date: 02/24/2023

  2 stars
  Order is delayed in shipping and received notice I can cancel order if not received. The next day order is not delivered but I cannot cancel order then 3 days later I receive notice order will be delivered in a week. You cannot cancel or call in app. You have to find number on internet to call then rep tells you since it is being delivered they cannot cancel it. Also the won't issue my credit for 1 month of prime member ship that is offered!

• Review fromDollicia W

  Date: 02/23/2023

  1 star
  It's sad that the Better Business Bureau won't let you file a complaint only a review on Amazon. But I'm sure someone will what file another lawsuit against Amazon on your privacy act. You are allowed to change your credit cards but changing your phone number it's not that easy when you need verification., I didn't even apply that button to receive two-way verification on a old phone number I no longer have. They should be able to correct the problem without sending ID when you still take out money from people's account and you can still purchase an item. You will be transferred 10 times and nothing will be resolved. So I can't get on my account due to the fact I no longer have that old phone number to receive verification code. I will be closing my account, oh yeah that's right I can't get an text message to receive a verification code. so whoever they send in the verification to on my old phone number can get access.

• Review fromMegan M

  Date: 02/23/2023

  2 stars
  I use Amazon a lot. I have used their subscription service since 2020 but lately, I have noticed practices from Amazon that feel like they are cheating their loyal customers. Most subscriptions come with a discount. Several items recently were removed from the subscription service *************** Drinks for example) but are still available for purchase without the subscription discount. My last subscription order was cancelled, despite my tracking information noting that it was shipped, and less than 20 minles away from my home. This order was cancelled due to "unexpected circumstances" and was unable to be reordered. When I contacted customer service, they provided a $10 gift card for my inconvenience, however, the $10 did not cover the subscription discount that I lost when re-ordering the items I needed. Those items were all available, in stock, and delivered in less than 10 hours from my order, but without the subscription discount. Amazon generally offers a great experience, but when advertised available subscriptions are cancelled for no reason and unable to reorder, this feels fraudulent, as if they are happy to take my money but not commit to the discounts that they market on a regular basis.

• Review fromJudith C.

  Date: 02/22/2023

  1 star
  I found out Amazon had taken liberties with my finances by signing me up for two streaming platforms without my knowledge or consent and they had been deducting monthly payments from my bank account. One subscription I had been charged for the last 10 months and the other one I had been charged for the past 12 months! When I contacted customer service about this they offered me a refund for one month of the charges. I said I was charged for a year I expect a full refund. Their next offer was to give me a three month refund so I push the issue, then they offered me six months worth of a refund I questioned the representative on how they can do something like this to their customers without their knowledge or consent, and my question was completely ignored. Finally, I was able to receive a full refund, but I had to push quite a bit to get it. There should be a law against companies being able to do this sort of thing!

• Review fromAmazon

  Date: 02/22/2023

  1 star
  Amazon are a bunch of ******** ****** getting richer off common people. I ordered from them and they got my money but I did not get my goods. They said it showed on there computer that it was delivered,which it was not. They will not give me my money back or send my items. I think something needs to be done about that company.

• Review fromMax B

  Date: 02/22/2023

  1 star
  Amazon seller center is illegally withholding $19,234.86 from my Amazon store. I've provided the requested documentation only to be disregarded with vague rejections. They've done this to millions of people who have millions and millions of dollars withheld from their partners. They abuse their power and don't pay small business owners. I'm $15,000 in credit card debt. They just hire Indian employees to reject requests and gaslight customers, this is a terrible organization that continually abuses its power.