Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon

  4400 12th Street Ext West Columbia, SC 29172-3300

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  Amazon.com

  2020 Joe B Jackson Pkwy Murfreesboro, TN 37127-7792

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  Amazon.com

  1155 Worldwide Blvd Hebron, KY 41048-8648

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  Amazon.com

  1 Centerpoint Blvd New Castle, DE 19720-4172

Review Details

• Review fromJen T

  Date: 02/21/2023

  1 star
  I ordered earbuds and received something totally different. The earbuds I wanted were 'unavailable ' and instead of telling me that they sent me what they wanted to send me. I think I m done with Amazon.

• Review fromBill W

  Date: 02/21/2023

  1 star
  Possibly the sleaziest and most unethical company in the **** Amazon routinely adds extra shipping charges that were never shown in the original order; they simply take the extra money out of your bank account and there's nothing you can do about it. On a much larger scale they also engage in various restraint-of-trade practices in their ongoing efforts to take over the world. Amazon has become a cancer in this society. if you've had issues with this company, contact a Congressman and/or the **************************

• Review fromKatherine T

  Date: 02/21/2023

  1 star
  I signed up for free trial of STARZ, decided I didn't want the service. Amazon posts directions AND a video on how to cancel. My account did not have anything that matched the video directions. I searched for a long time and finally found a chat line. ***, the chat person, states she cancelled STARZ, doesn't show on my account that it's cancelled. How can Amazon get away with such poor customer service, how do you hold this company accountable. This isn't the first time I've had an issue with their customer service, something needs to be done!

• Review fromClaudio A

  Date: 02/21/2023

  1 star
  Do not leave your card on file.. they notice me about a 3th party getting into my acc.. they didnt do anything to stop them to buy 2 full memberships as gifts then being months and not refunds from them.. calls after calls.. your card in your prime membership is not safe.

• Review fromJune M

  Date: 02/21/2023

  1 star
  Very upset & Disappointed with Amazon. Purchased 4 bar counter chairs. DC furniture gave all the product Dimensions 17.5x 23.5x 41.5. Velvet back with seat material type "FAUX LEATHER!" The color is Cream. This was the perfect Bar Stool for me! When we received the shipment of the 4 chairs, there were 2 chairs in each LARGE HEAVY boxes. We put 1 chair together and we were extremely upset. I contacted Amazon to report IN CORRECT PRODUCT INFORMATION!! What I received wasn't what I wanted. I sent Copies to Amazon, no reply. I finally got customer service and spoke to ******. I wanted my money back because this was not what I wanted. These were table chairs. The chair was below my counter and what I wanted Material back with leather seat. I wanted the SELLER to have these 2 large boxes picked up because they are too HEAVY for me to carry to the post office!! ****** told DC furniture to send me two prepaid Shipping Labels. NOTHING HAPPENED! I waited and I called again and spoke to *****, another Amazon Rep... I called Amazon **************** for the last time on 2/4/23. I asked to speak with someone from *****************, but I couldn't get anywhere! I asked for a Supervisor, The Representatives name was ****. She took all the Information. **** put my case in the AtoZ Program, and she told me I would have a response in a week or to. I got a response from Amazon alright, and it was a kick in the teeth!!! Amazon said no to the AtoZ and thinks I should pay the $80.00 for each box to return the merchandise!!!! The seller made the mistakes on his pages to sell his items, this is his problem not mine and How Amazon HANDLED THIS PROBLEM OF FALSE INFORMATION is Horrendous!! My Trust in Amazon is Gone. I want my money back which is $438.89 and these boxes out of my home. SO DISSAPOINTED WITH ALL I HAD TO GO THRU and Amazon blew me off, very sad. Thank You,***********************

• Review fromSimone G

  Date: 02/21/2023

  1 star
  I bought in Nov, 08 2022 a Massage Chair for $546.10 but Ive had never receive the item and they put in my account delivered. Since them I am trying to receive my money back and every time they told that I dont have to worry, because they will refund my money. I called more than 5 times, email then, answered a lot questions and since now I dont have my money back and I'm still paying interest on my card and I've had my credit score go down.I dont believe anymore in the **************** from **********************, s for that I am here ask for helping

• Review fromSylviya S

  Date: 02/21/2023

  1 star
  I ordered an item online but it did not say that it was arriving from *****. I had no shipping options and they sent it the wrong way. **** does not deliver to my mailing address so the item got lost. The ******* kept repeating only that I need to visit my local post office and search for it there. How do they think I will find my package with a ******* tracking number in a mountain of packages? I contacted Amazon support twice, The first guy said I would be eligible for a refund under their A to Z return policy and to contact them again in 48 hours. After 48 hours the other guy only repeated "contact us in 48 hours" like a robot, regardless of my explanations and emails I shared with the seller. He was probably ******* himself. Amazon customer service never shows their real names. It's always a nickname they chat under and God only knows who they are or where they are located. Horrible company!!!! Never shopping on Amazon again!!!

• Review fromAnthony J

  Date: 02/20/2023

  1 star
  I've had countless issues with Amazon's cheap products that have fake reviews and delivery problems as their couriers often deliver to the wrong lockers in my building and people dont always be honest and return the items to the front desk. I recently returned a pair of headphones purchased in November as the battery case was not charging the headphones correctly after two months of use. I received a replacement and shipped them out before the return period ended. I had issues with the return as Amazon forced me to do *** pick up, and I wasn't allowed to drop it off. I live in an apartment building and received an email from the building months ago that they would not hold packages to be shipped out any longer. But someone at the front did it for me. I received an email from Amazon initially saying they received the item, which was used/broken and discarded. The item was used, but it was not broken and was in good shape; it's just that the charger was defective. I responded and got a conflicting response now, saying they never received it. I then reached out to amazon, and they told me that I returned the headphones with a different serial number, which isn't possible. I disconnected the pair that I returned and connected the new pair. The only possibility would have been that I mistakenly returned the new pair, which I didn't because I connected the new pair, meaning I sent back brand-new headphones. I've asked them to provide proof of the serial number of the headphones that they sent the ones I sent back and me. The only two things I can come up with are that they sent the headphones with a different serial number or confused the return between the original and the new pair. They are telling me that they will charge me, and they threw away the headphones that I returned, so they are charging me for headphones I don't have. I am average and can not afford to pay for $150 headphones twice in this economic climate!

• Review fromLinda W

  Date: 02/20/2023

  1 star
  I returned an Apple Pencil (cost $99.00.) within the allotted time via **** Amazon received my return on 2/10/23, however they credited me $11.65 for an IiPad case pro case. I immediately contacted Amazon to get this straightened out. They acknowledged they did receive the Apple Pencil and the incorrect credit was posted. I was assured I would be credited the correct amount in 5-7 days. It has now been 9 days and no word from Amazon as to the correct amount. I have contacted them several times regarding this issue. They know they did not credit the correct amount and why should it take 5-7 days to refund the correct amount. Im very disappointed in Amazon and find their customer service not very helpful when you call. They continue to repeat themselves as if they are reading from a standard script. I will most likely not renew my Prime. Amazon is getting to big for their britches. I really feel they no longer care about their customers.

• Review fromHeather L

  Date: 02/20/2023

  1 star
  Started charging higher prices, and cannot meet their promises or fulfill their obligations on time. Continually has false advertisement regarding products being shipped with rush delivery or overnight delivery just to get you to buy more expensive products from them and they never arrive on time . When reaching out to try and resolve issues with delivery they basically tell you there is nothing they can do. Today I was offered and immediate refund and when I tried to accept that offer so I could go buy the product elsewhere they came back and told me it was not available and I would just have to wait until my package arrives that was already late and that there was nothing they could do about it. I'm extremely disappointed and would not recommend this service if more people would stop using the service maybe they would start getting back to the basics of taking care of their customers instead of using us as cash cows.