Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  1155 Worldwide Blvd Hebron, KY 41048-8648

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  Amazon.com

  560 Merrimac Ave Middletown, DE 19709-4652

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  Amazon.com

  1 Centerpoint Blvd New Castle, DE 19720-4172

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  Amazon.com

  4255 Anson Blvd Whitestown, IN 46075-4412

Review Details

• Review fromMikeejo S

  Date: 02/03/2023

  1 star
  I ordered through multiple items through amazon. But for about a year and a half I have been getting issues in receiving my package! Either not receiving them at all or its being delivered to a different apartment building with the same number. I dont think it is right and fair for the customers to be knocking on neighbors doors to look for their packages. One time I ordered a foot massager and the delivery stated that it was delivered in my mailbox which is a lie because a massager would never fit in a mail box! They either need to change staff or educate them in the importance or being accurate in their delivery address and also being accurate on the selection on how the package was received.

• Review fromRoxan M

  Date: 02/02/2023

  1 star
  I'm done with Amazon. I paid for prime subscription, cancelled it before the month was up, (midmonth) received confirmation the last day of the month that it has now been cancelled and they took money out causing another payment to bounce. Yes they refunded my money they werent supposed to take in the 1st place but now I'm stuck with $56.00 in charges when I was up ****** on my bills. Now I'm behind 116 + 56 dollars because they did this. Thanks amazon. I'm not ************************* that can fork out all this money whenever it needs to be forked out

• Review fromHunter R

  Date: 02/02/2023

  1 star
  Sold me a fiberglass mattress that caused 2 years of constant "allergy" issues that ended up just being constant fiberglass exposure as well as over $10,000 in damages Started a property date claim in October, gave them everything they asked for, nothing was done, kept emailing and calling and getting told to wait longer for an update, now I'm being asked for the same stuff I've already given them. Crooked company with zero morals. Their negligence is forcing me to take legal action to get any sort of compensation.

• Review fromCharles P

  Date: 02/02/2023

  1 star
  Place my order and it took forever to arrive. Think it must have been lost in transit. **************** did not help at all

• Review fromLloyd E

  Date: 02/01/2023

  3 stars
  Overall Amazon Prime is great and convenient. It's the movie and TV selection that is completely terrible and asinine. The ones you want to watch you have to pay for and the ones you don't care to watch is the ones that are free. With all the money they make you'd think the selection would be better.

• Review fromChassidy R

  Date: 02/01/2023

  1 star
  After more than a dozen complaints of Amazon drivers failing to follow delivery ********************* packages, I looked into why this was such a problem and how I could notify Amazon of this delivery negligence... Well, I have found quite a few things that implicate Amazon itself. Cutting corners & supporting a hostile environment that fosters poor behavior from the start.1. The reviews of my city's local Amazon Warehouse opened a year ago and already has numerous complaints from customers with package mishaps like mine AND former employees regarding the 'hot shot' and condescending attitude from those managing and training them. If you have an employer/trainer refusing questions on the first day and calling names and showing no bit of kindness or respect for another, how are employees supposed to act with our packages? Who the heck are they hiring and not supervising? This was the first day of opening in my city per the reviews! If you can't keep an environment where people feel respected, then not only are you going to have high employee turnover, but you'll also only keep the employees who mirror that behavior.2. Another person said that they can't get shifts and "wait online for 20 minutes prior to posting and then before the minute is over all shifts are taken. Then I get written up for not working the required hours." CLEARLY they have enough people to work with the high volume demand... but AMAZON IS LIMITING SHIFTS, and those who get the shifts work in terrible conditions with high expectations to deliver TOO MANY PACKAGES. Amazon is so set on saving money that not only do they create their own delivery parcel, but they instill ridiculous standards that guarantee overworking and poor delivery satisfaction... and for what? to save a bit of money? is that bit of money actually worth staining the name of your company?You spend money to make money...that's Business 101. Yet, you make us blame these drivers when it's Amazon exploiting us all. DO BETTER.

• Review fromMichele G

  Date: 02/01/2023

  1 star
  I just called today. I called to get my due date changes to the 4th of every month to coincide when I get my disability payment. The first rep had the absolute worst listening skills and very frustrating to speak to. She then hung up on me rudely. I called back to speak to their supervisor. The rep said h*** make a note. This rep too didnt have good listening skills. While on the phone with him, I received 3 calls back to back with someone at the barn who eventually sent me a 911 text message. I told the rep I had an emergency to deal with. He then told me that no one cant help me because I dont want to listen. He said that numerous times. He also said numerous times he sees why the other rep hung up on me because I dont listen. He was talking down to me like I was a disobedient child. He was BEYOND rude and nasty towards me. I cant believe I was talked to like that and will be sure to share this unprofessional experience with everyone. I told him how dare him talk to me like that. I told him AGAIN that I was telling him I have an emergency to deal with. I told him I need to speak to his supervisor immediately then he hung up on me. Again, rude & extremely unprofessional. Before I became disabled, I was a Sr. ** of *********** and Im beyond shocked that Amazon has hired these unprofessional employees.I was also told in order to get a payment due date of the 4th, I need to cancel my service and sign back up on the 4th. All other companies I had no issues changing my due date. Amazon is obviously behind with technology. Overall, over the years, the service has gone downhill.

• Review fromEden B

  Date: 02/01/2023

  1 star
  I purchased an item from Amazon.com that required a signature at delivery. I made notations in Amazons delivery notes with my personal contact information and made sure I was home at time of delivery. I live in a secured apartment building with a front desk/conceirge that is on duty full time. The item was marked as delivered by an Amazon delivery driver to a Luxor locker(which would be fine if it actually was placed inside of said locker). I was never notified from Luxor.com of package being ready to pick up from locked locker. My building manager opened all lockers and examined all packages on date of said delivery; mine was not present. I contacted Amazon right away and let them know that I had printed documents from Luxor.com stating a package we never delivered in machine to me on said date along with photos and stated I could send access to building security footage. They informed me that they would not be able to refund me nor replace the item ordered, unless I filed a police report. I will never order an item of high monetary value from Amazon.com again.

• Review fromJohn C.

  Date: 02/01/2023

  1 star
  They stole 220$ from me. I returned an item and got a receipt from *** store and they wouldnt refund me at all. They are getting worse and worse as time goes on Also didnt receive an item one time an they wouldnt help me unless I filed a police report. Company became horrible

• Review fromChad I

  Date: 02/01/2023

  1 star
  Their customer service is utterly ridiculous after spending 2 hours on the phone and being transferred multiple departments was told not even capable of refunding something because it's too late when the only reason it's too late is because their company strung me along the entire time until it was too late been calling on this item for over a month and a half almost 2 months and now they want to tell me they can't give me a refund because it's been too long the supervisors lied to me refuse to give me to somebody who would actually solve the issue and yet expect me to remain a customer who has a membership account I don't understand how company can stay in business when they obviously do not take care nor care about their customers or the quality of their products if a company is going to use a third party seller under their name then they should take responsibility for third parties screw-*** otherwise they should not middleman the sale and be able to make money if they're not going to offer adequate services....