Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  2020 Joe B Jackson Pkwy Murfreesboro, TN 37127-7792

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  Amazon.com

  1155 Worldwide Blvd Hebron, KY 41048-8648

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  Amazon.com

  1 Centerpoint Blvd New Castle, DE 19720-4172

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  Amazon.com

  4255 Anson Blvd Whitestown, IN 46075-4412

Review Details

• Review fromMarcia P

  Date: 10/08/2022

  1 star
  Amazon deleted all of my well written reviews and banned me from writing reviews at all. Id noticed many times people leave reviews when they just receive an item without giving it time to understand the value of that item. Or sellers that promise free gifts in return for a five star review. Their reviews have become unreliable. Having used many of those items I knew the reviews were not accurate so I started to write reviews on what I had purchased for myself. Did this not sit well with sellers? Did it not sit well with Amazon? I dont know. But I wrote honestly on my own purchased items, over 12k in purchases in the last two years. I criticized what seemed like an immense inventory of wrongly described items that made searches confusing and time consuming. Honesty at Amazon is not valued I have stopped shopping at Amazon. Its been an eye -opening experience. I now shop where employers pay their workers a living wage and provide health insurance.

• Review fromJason B

  Date: 10/08/2022

  1 star
  I was locked out of my account due to suspicious activity (things that I ordered from them in the past). They asked for my bank account, card number and my utility bill to make sure it was me. I called them every day for two weeks and finally asked them to close my account with them which they finally did in the second week. I went to Best Buy and found out that the things I was ordering were MUCH cheaper there. I'm just done with them and their shady practices.

• Review fromaashrut v

  Date: 10/08/2022

  1 star
  Amazon.com closed my account while i have all the proofs. they even not call me on my cell once.

• Review fromJames B.

  Date: 10/08/2022

  1 star
  Return system and customer service is horrible. Purchased a weight distribution hitch and was told by the place where I bought my rv that it was too big so I sent it back. Return was started on 9/22/2022 and was received by the carrier that same day. On Amazon's site it stated my refund would be processed within 7 days of them receiving the product. According to customer service that time starts when the carrier receives the package. It is now going on day 16 and Amazon is telling me the refund will now take 30 days to process so by the 23rd of October. This is complete garbage. I ordered a smaller hitch because that is what ************ told me I needed which ended being way undersized. My deadline to return that is 10/27. So if I send that one too I will not have a hitch to tow my rv with. Any way you slice it the process is a joke and nothing on the return portion of the site says that it could take up to 30 days. The customer service representatives say they can't override the system not even supervisors. HOW HARD IS IT TO TAKE CARE OF THE CUSTOMER. ALSO THE REP ON 10/6 WAS RUDE AND HUNG UP ON ME.....

• Review fromCrystal H.

  Date: 10/08/2022

  2 stars
  I am a long time customer of ********************** for at least six years now. I was a very satisfied customer. But Within the last three months. I have been receiving defective clothing and some glasses that were defective and some sunglasses that I thought was bifocal but were multi focal I mistakenly ordered. Ive returned 2 pairs of crocs because the sizes varied from the many shoes that Ive purchased from them in the past. The return notice states refund 7 days after they receive my return. But I have called **************** and now they talk over you and says up to 30 days in all before you receive any compensation. Mostly foreign CS but US CS too. I dont use foul language or demean them. I try to explain to them of the information posted to the return is different from what theyre now saying. Theyre rude and hung up on me 3 times. We use to receive our refund within a few days. I have not received my refunds and I returned two of the items 9/21/2022.

• Review fromPatricia W

  Date: 10/07/2022

  1 star
  I ordered a wifi system on8/31/2022 and returned it 9/5/2022. I have yet to receive my refund even though they said the return facility received it on 9/15/2022. It wouldn't be so bad if it was a small amount, but that system was $449. Amazon customer service and specialist were of no help. They kept telling me when the return department process the return they will refund my money in 5-7 business days, but they couldn't tell me when that would happen, and it has been more than 30 days, since *** picked up the return. Amazon have the return item and they are holding my money hostage, because I cannot get my money back until the processing department processed the item; which I have no control over. I think it is illegal for them to have the return and my money too.

• Review fromVanessa O

  Date: 10/07/2022

  1 star
  Placed an order using prime. Amazon then sent an unsealed, open, empty bubblewrap mailer with no item inside. 1st *** closed the chat without resolving. 2nd rep offered to replace (in a few days) or refund, asked for supervisor who then only offered refund and basically said Oh Well! So unhappy after spending extra monthly to have ***** only to have this happen!

• Review fromTracy P

  Date: 10/07/2022

  1 star
  Will not add new debit cards from wrlls ***** to make payment. ***** fargo changed format and amazon will not assist with updates. Cant make purchases with new card.

• Review fromEdwin W

  Date: 10/07/2022

  1 star
  Taking my money, after falsely advertising a product that doesn't do as it's advertised intended purpose and offer no return on said item.

• Review fromHeather M

  Date: 10/07/2022

  1 star
  Awful company with terrible customer service. *** ordered many things from this site for my daughter for Christmas. Most of the stuff showed up with boxes banged up and not something I can gift her. I ended up sending most of the stuff back for replace the items. Most recently I ordered an item that said free shipping. A month later when the item was shipped I was charged for shipping. And on top of it was shipped with my replacement items. So I canceled the order. And it canceled my replacement items now I cant reorder replacements. The only help I have is returning the items for a refund. I just want my replacement items. I dont understand why thats so difficult. The people in the customer service are so rude. After all of this I dont plan on ordering from Amazon ever again.