Reviews

This profile includes reviews for Amazon.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Amazon.com

  202 Westlake Ave N Ste 2 Seattle, WA 98109-5264

  
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  Amazon.com

  PO Box 81207 Seattle, WA 98108-1207

  
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  Amazon.com

  PO Box 6485 Incline Village, NV 89450-6485

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  Amazon.com

  PO Box 81226 Seattle, WA 98108-1300

  
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  Amazon.com

  PO Box 960013 Orlando, FL 32898

Review Details

• Review fromLeah D

  Date: 08/19/2022

  1 star
  The nightmare started when my items got delivered to the wrong address. Amazon said, "wait 48 hours" to contact them so I did. Then it took me forever to find a human voice on a phone and that human was useless. Refused to do anything, told me I had to contact the carrier myself (phone number for someone in *****) and I am closing my account and never doing business with them again. Unbelievable that I have to chase this down and not Amazon - life don't work that way. I'm going back to ************** anyone but Amazon. They are the hardest business to contact in the world.

• Review fromTraci F.

  Date: 08/19/2022

  2 stars
  Was excited to utilize features with Amazon but after my free prime membership trial was up I was unable to access my account. Yet they continue to try and charge my card everyday. Really upsetting and dissapointing.

• Review fromKathy R

  Date: 08/19/2022

  1 star
  I would give them a zero if I could. I used to like Amazon, but their policies and lack of customer service has changed over the years.,Now they are a nightmare to deal with. Drivers mishandle deliveries, so called customer service is *** about inputing return information, and its a continual problem. When you call and ask to speak to a supervisor, you get the run around that a supervisor is not available. Are supervisors ever available? Ive had to put a dispute on my credit card because Amazon charged my card twice for a product Id previously returned.,Their Prime membership fees keep increasing. In September 2022 the membership is increasing $11 to $139 a year. If I didnt love Candy Crush Saga I would dump this loser company

• Review fromEllen M

  Date: 08/18/2022

  1 star
  Ive tried several attempts to contact Amazon on a return that I sent back in March 2022. They sent me the item in the wrong color and I requested return label to send it back.Requested the correct color which they said would be sent once they had verification return was sent. I received the exchange. Now here it is 5 months later and they are saying to return it by August 28th or they would charge my credit card even though it was it was paid for via Amazon gift card. Now I dont know if its because the *** is looking into their business practice or customer service is getting to a whatever attitude. Ill attemp to find things in the brick and mortar stores and cut back ordering from AMAZON.I am going to call my card company and inform them reject that charge from Amazon.

• Review frommikko h

  Date: 08/18/2022

  1 star
  Amazon does not sell tobaco products, which is thier choice, but what gets me mad is that they sell meth pipes under the guise of novelty straws, and art glass.

• Review fromChristopher J

  Date: 08/16/2022

  1 star
  I ordered a table on Amazon through a third party seller. The seller failed to provide tracking info (all it said was pending) until the package was delivered. But it wasnt delivered to my house. It was delivered to a residence in CA, thousands of miles from where I live. I confirmed this with ****** who printed out the tracking info for me (which I emailed to Amazon claims). Even worse, once the package arrived (again not to my home in FL but to CA), the seller changed the return window from 30 days to 14 days. Additionally, the seller tells me the package is at a port and I should be patient in waiting for it. However, ***** documentation confirms it was sent to a residence in CA, not a port. I requested an immediate refund but Amazon denied it for ab UNSPECIFIED REASON. Now I am out **** dollars. I got scammed and Amazon is ok with that. Every customer representative has agreed I should be refunded and is confused as to why I have not been.

• Review fromSyed R

  Date: 08/16/2022

  1 star
  I'm helpless they locked my amazon consumer account for over 2 months now , also they locked my seller account , I keep sending my verification documents for more than 20 times and keep calling customer service to complaint, but they say only specialist will reply by email but no emails is coming to resolve my issue. I have my grocery and other stuff getting bad and losing trust of customers ,because I cannot login and they held my account .

• Review fromSeven L

  Date: 08/16/2022

  1 star
  AMAZON HAS MY ACCOUNT ON HOLD WHICH HAS MY AMAZON CREDITS IN THERE IM HIGHLY DISAPPOINTED!

• Review fromBrant D

  Date: 08/15/2022

  1 star
  On Nov 2020 I purchased a BLINK camera setup for wifi outdoor use - I have contacted BLINK customer service via online and phone - with absolutely ZERO success and have gotten frustrated each and every time trying to facilitate their product. The last straw came this week when I got back from an 18 month deployment - I tried AGAIN to connect these cameras and even purchased a ERRO wifi extender that is rated as 4.9 out of 5 to assist with this process - nothing still - they will not connect at all and AMAZON customer service they have outsourced to all over the world I got a person in ******* and her accent was so horrible & hard to understand she got frustrated that I was calling from the USA and she couldn't understand me and hung up on me - customer service...??? Absolutely a joke if at best... So now they tell me because of my deployment I cannot return the cameras due to past return date policy - so if you ARE MILITARY TAKE NOTE they will take each and every opportunity to not refund you and keep your $$$ and make you keep the garbage and loose the money you work so very hard for to support ********** family... I told them specifically that I was going to relay this message and she told me she did not care & I said I sure hope this is being recorded because its a total shame... If anyone worldwide would like the chat info and call info I have completed over the time frame please inquire and I will GLADLY provide it in full as this is a total slap in the face.. $225.11 OUT and now I'm out....organized theft...

• Review fromDavid N

  Date: 08/15/2022

  1 star
  i don't trust Amazon... they are too big to take care of their customers i ordered 4 roof top air conditioners from Amazon. The order was supplied by Amazon reseller RVSupplies. On the order page it was mentioned full refunds if returned within 30 days. i attempted to cancel the order within 4 hours as the project has been cancelled. Amazon said the supplier reject the cancellation since he excepting return within 30 minutes!! from order. This is unheard of. How Amazon except such lousily supplier. So, the order has been shipped to me. Then i found out that i need to pay for the shipping back ($150 per item....time 4 that is $600 out of my pocket... and i didn't even saw the order. after i got confirmation of the returned then i got a message from Amazon that the supplier will charge re-stocking fee and also claimed some damage done to the *** return shipment.1. as amazon customer for 20 years i expect ********************** to provide superb service, to provide me the customer piece of mind, to be responsible to whatever they supply whether direct or indirect and to honor the terms of the order, in this case "full refund if return within 30 days" . but in **** there has been SMALL print on the supplier website or 30 minutes cancellation, re-stocking, and customer responsible to shipping back if cancel the order. At the bare minimum Amazon was supposed to provide this information on the order page in bold... and not expect customers to read the fine print on each and all orders .... i ordered from amazon around 90 products within the last 90 days. Amazon is favoring this reseller on me the customer.I no more trust **********************. i use them as my sole online supplier. no more!! there are many alternatives such e-bay, ******* others.