Reviews

This profile includes reviews for Kunes Auto & RV Management Group's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Kunes Auto & RV Management Group has 44 locations, listed below.

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  Kunes Auto & RV Management Group

  Delavan, WI 53115-0485

  
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  Kunes Country Auto Group Inc

  764 W Commercial St Mount Carroll, IL 61053-9761

  
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  Kunes Ford of Sterling

  2811 Locust St Sterling, IL 61081-1229

  
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  Kunes Honda of Quincy

  221 N 36th St Quincy, IL 62301-3742

  
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  Kunes Hyundai of Quincy

  207 N 36th St Quincy, IL 62301-3742

  

Review Details

• Review fromsabrina k

  Date: 05/02/2024

  1 star
  this is the worst experience i’ve ever had in my life! i drove two hours to get a car based on the price we agreed to over the phone. when i got there, they were very deceptive and try to manipulate the pricing. Of course I left. The next morning, the store manager DOUG called me with an apology and trying to resolve the issue. they assured me we can go back to the agreed sales price and they will deliver the car personally so that i don’t have to drive another two hours to their location. You won’t believe i called off work just to get the run around, they told me they couldn’t find a delivery driver and that it’ll be delivered in the morning, morning time came, once again, the run around, just for doug to get on the phone and claim that the car accidentally got shipped out to another location and he isn’t able to get it back. the amount of unprofessionalism and stress this dealership has caused was very uncalled of. you didn’t have to call with a fake apology and act as if you were making something right when you wasn’t you only made it worst . The amount of disrespect and manipulation displayed by kunes. is something i’m appalled by. I wouldn’t recommend anybody to do business with them or trust them!

• Review fromSteve J

  Date: 04/27/2024

  1 star
  They act like they are all Pius and proper, but they are a very deceptive and nasty group of people.

• Review fromDebbie T

  Date: 04/27/2024

  5 stars
  Kunes RV of Green Bay is an Exceptional business!!! We had the orientation for our new Jayco camper today. We can not say enough about how great everyone that works at Kunes RV of Green Bay was to us. Nubby gave us a great orientation. He answered all questions we had and really explained in great detail how everything works on our camper. The lady at the front desk was very friendly, polite and helpful. The lady in the parts dept was very friendly and helpful. All the salespeople as well as Melissa ( finance) were all very friendly too. Tim, the manager, even took time out to talk with us and thank us. We think they really appreciate our business. Thanks again to Travis who was our salesman - great guy! Thanks Kunes RV Green Bay for the exceptional service. It is very hard to find a company in this day and age that cares this much about their customers. You guy are all AWESOME”

• Review fromDarci G

  Date: 04/22/2024

  1 star
  Kunes Auto group was the worst car buying experience I have ever dealt with. I bought a 2014 Ford Taurus from Kunes for my 17 year old son after he was in an accident, they told us it had a tiny leak in the water pump and were asking $7395 so we ask if they would take $6800 so would could fix the water pump. The salesman came back and told us the General Manager said “ being the nice guy he is he would sell it to us for $6993.” We decided to take it leaving us the $400 to fix the water pump. They made us sign an as is paper and then another paper about if we have a problem we need to get a third party arbitrator, anyway we bought the car and took it to our mechanic the next day and he told us they knew exactly what they were doing because this is one of the 10% of cars that the water pump is activated by the timing chain, that being said the repair on the low end is a $1500 up to $2300 and they failed to tell us that part and they knew it because they did a 100 point inspection on it. So now I have a $7000 car that basically sits until I can come up with the money to repair it.

• Review fromShelbie P

  Date: 04/21/2024

  1 star
  ******** ** Kunes has not refunded me the money on my auto body repair after I paid with a cashiers check back in January. I have called and emailed and have been told "we will get back to you" to not hear anything. Not really how I would run a business I would want people to come to.

• Review fromAdam C

  Date: 04/05/2024

  1 star
  Lies & more lies! Abysmal service-worst service I've ever experienced! Purchased a used 2021 camper last summer (2023) from Kunes in Elkhorn and noticed some small leaking a couple of months later. Dropped off the camper in early November and was promised that they would store it indoors and that they would look at it within two weeks. Called them after Thanksgiving & was told that they needed 2 more weeks. I asked again if it was stored indoors to prevent any further leaking and they told me it was in Building D. Called again before Xmas and was again told they needed two more weeks and again I was promised it was still stored indoors "In Building D". I drove out to Kunes Friday, Mar 15th because I was was getting concerned that something bigger was going on & was told that they have been through a lot of turnover and "were working to get their reviews better" because they knew that their service was bad. I wanted to see my camper but was told that it was "in building D which was on the other side of town and nobody was over there". They promised me that they would pull it in on Monday morning and I would "for sure" get a call by Monday afternoon. Reluctantly I trusted them. I was told by everyone I spoke to again that there was a lot of turnover and they knew they had a lot of bad reviews and were trying to fix things. On Saturday March 30th I drove down there again and was insisting on seeing my camper. That's when I was told that they don't have inside storage and "Building D" was a secondary maintenance building about 2 miles away (not on the other side of town). I spoke with Clay (the General Manager) who was absolutely useless. He blamed everyone he possibly could and ran around trying to figure out who could "take care of me". He refused to acknowledge or apologize for the multiple people that lied and misguided me over a 4 month period. I would NEVER buy anything from Kunes and for sure would never ask them to service anything or you may never get it back!

• Review fromJarod N

  Date: 04/05/2024

  1 star
  Not only are they super rude and put words into your mouth, but they will run your credit (hard inquiry) without your permission or written/verbal consent. They won't even call you or email you saying "Hey, we're going to run your credit" BEFORE you even test drive or even look at cars!AVOID at all costs. They will run your credit even when you are not ready to buy, and then blame you for looking.I have never heard of a dealer that is credit first, browse second.I never signed anything, never applied to anything, and never even stepped foot into the dealership.This is extremely unprofessional (and illegal per Fair Credit Reporting Act (FCRA)).This dealership should be investigated.

• Review fromCorbin L

  Date: 03/25/2024

  1 star
  I took my car to the Nissan Kunes in ********* ** that I purchased at the Kunes in ******** for an issue I was having with my wheel. I had purchased the wheel warranty when I bought the car. I called and scheduled an appointment for an oil change and let the scheduler know about the wheel problem. When I went in, I worked with Casey ***** in service and it went down hill from there. He did not want anything to do with the tire, I guess scheduling did not put it in the scheduling notes. I had to basically beg him to look at it. He tried charging me for the tire inspection even though it is all covered under the warranty. After pulling teeth a claim was filed and Casey said he would follow up by Monday. It has now been over a week. I sent Casey an email for status on the claim but have not heard back. I called the tire warranty issuer and spoke to a claims specialist that said they sent an email to Casey stating that an inspector would need to come on site to inspect the wheel but they have not gotten a response from Casey. I have tried calling the Kunes to speak to a manager and always get voicemail or hung up on. I have had a lot of issues like this with Kunes. I will not buy here again and will not refer people either, the customer service after the sale does not exist. I will end up cancelling the warranty and buying a tire out of pocket just so that I never have to deal with Kunes again. Very unfortunate.

• Review frommik c

  Date: 03/16/2024

  1 star
  They bought my truck for a price we shook hands I went home cleaned it out took all my tools out spent 4 hrs during this they phoned me next morning asking was I on the way back I said il be there in 1 hr I drove the 50 miles back the sales guy Jose told me to wait while they do the paper work I waited almost 1 hr then I was told they would not honor the deal I said we had a hand shake yesterday with the manager and sales guy but he made excuses about having other trucks they wasted my time THEY HAVE NO WORD they are not a reputable dealer stay away from KUNES FORD

• Review fromStephanie B

  Date: 03/04/2024

  1 star
  How Awful of an experience not just at 1 Kunes but 2! From being treated like nothing to having a co-signer and being told after 2 weeks there isn't anything you can do for us. This place sold us a lemon, sold us a warranty that we cannot use. The sales person we worked with was constantly not available or needed information that was already provided multiple times EVEN to us following up to see if he received a requested document to find out he did not receive it because his son was watching a video on his phone. There was NO expertise in each of these places...the sales people are a real joke and have no compassion for anything but earning a buck on someone else's dime. Time to clean house with Kunes, how embarrassing and to say you are faith based, what a joke they were anything BUT accommodating or caring or compassionate...keep driving past folks don't get stuck with their string of lies!