Reviews

This profile includes reviews for First Data's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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First Data has 78 locations, listed below.

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  First Data

  600 Vel R. Phillips Ave Milwaukee, WI 53203

• 

  First Data

  6201 Powers Ferry Rd Atlanta, GA 30339-2926

• 

  First Data Merchant Services

  1169 Canton Rd Marietta, GA 30066-6066

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  First Data Merchant Services

  2155 Barrett Park Dr NW Ste 215 Kennesaw, GA 30144-3631

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  First Data Merchant Services, Inc.

  290 B St Santa Rosa, CA 95401-6307

Review Details

• Review fromBret C

  Date: 06/11/2024

  1 star
  Clover said my Ein was changed and they took thousands from me. I have spent weeks on the phone only to get transferred and hung up on. This company robs people. A class action needs to happen. Have spent the last 2 days trying to cancel my accounts. They just transfer me.This company has bankrupted my business. I wish our elected officials protected small businesses.

• Review fromJose G

  Date: 04/22/2024

  1 star

  Jose G

  Date: 04/22/2024

  First data, clover and card connect had been withdrawing money from my business bank account even after I closed doing business with them. They indiscriminately still continue attempting withdrawing from my account which is pending to close. If you are a business and need some type of merchandise , please pay attention to these tree names above, I call this fraud and hope the goverment get involved as First data, clover and card connect might be doing this to other specially immigrants.

  First Data

  Date: 04/25/2024

  Thank you for bringing your concerns to our attention. We have located an account, however, it is NOT a Cardconnect account. The account found MID ************ was opened 8/31/2020 for services and last transaction processed 1/26/2024. Our records do not show any calls to **************** to close down ******************** and fees were billed and are valid for processing transactions in January 2024. We recommend you contact **************** to close your account at ************** and take care of any balance owed.

• Review fromDevin P

  Date: 04/16/2024

  1 star

  Devin P

  Date: 04/16/2024

  I cannot stress enough that this company is a scam!!! Do not fall for their bs. What this company does should be illegal and I can't believe they continue to get away with this.

  First Data

  Date: 04/18/2024

  Thank you for bringing your concerns to our attention. In order to research, please send your merchant number (MID) and business information to ********************* and reference case ******** in the subject line.

• Review fromLisa J

  Date: 04/04/2024

  1 star

  Lisa J

  Date: 04/04/2024

  4 days in a row I have tried to contact this company to explain why there was a deposit discrepancy, with my account they still owe me over $600. Finally spoke to someone who did not hang up on me and she explained that the funds are being held but did not know the reason or when the hold would be released. Kind of scary as a small business that we trust these companies with our hard earned money and they have the right to hold back funds without any explanation!!I will continue to call everyday if I have to and once resolved they may just loose a customer!!

  First Data

  Date: 04/10/2024

  Thank you for bringing your concerns to our attention. In order to assist, we will need additional information. Please send your merchant number (MID) and business information to ********************** Please reference case ******** in the subject line.

• Review fromDiane G

  Date: 04/03/2024

  1 star

  Diane G

  Date: 04/03/2024

  I had to close my business due to a landlord issue. Discovered that my POS payment processor was actually from FirstData. What a bunch of criminals they are. The initial lease (in 2021) was for 48 months. There is NO BREAKING the lease. None. They want $750.60 to pay out the remainder of the lease & return the equipment. OR $946.24 to buy out the equipment. They have already received $1,290.50 from me in fees!! Wanted me to decide which way to go and to pay it right now. So I said no, I don't want to do either. If you insist that I have to pay out the lease then you will get one little payment each month until it is over. ***** them. Worst business practices I have ever seen. Absolutely criminal. I will never ever rent equipment from them again. Will read contracts with a fine toothed comb.

  First Data

  Date: 04/12/2024

  Thank you for bringing your concerns to our attention. In order to assist, please provide your merchant number (MID) and full business information. Please send to ********************* and reference case ******** in the subject line.

• Review fromJamie D

  Date: 03/13/2024

  1 star

  Jamie D

  Date: 03/13/2024

  This company is a scam. It took four months to close our accounts and we kept getting charged. We are still getting charged a service fee of $59.90 each month and the excuse is, "oh I thought you just wanted one account closed, we'll reimburse you." In writing I have correspondence that states all accounts to be closed. The response was it was reimbursed. Well it wasn't and round and round we go. I am now seeking legal action against this company. I also had my bank deny any withdrawals from this company to help curb this activity but they keep trying. As a small nonprofit business, this is a big deal and affects our cash flow. I am also nervous they will just keep trying to take money forever. Maybe if their service was better, they wouldn't need to keep charging old accounts and would actually get new ones.

  First Data

  Date: 03/20/2024

  ****************,

  Thank you for reaching out with the stated concerns. Please email your merchant numbers, business name, address and contact information along with the cancellation correspondence you state you have to *********************. 

  Reference case number ********. Once we have your account information we would be happy to research for resolution. 

  Thank You, ******

• Review fromDanielle M

  Date: 03/11/2024

  1 star

  Danielle M

  Date: 03/11/2024

  After ****** *** turned over their credit cards to Ignite, it has gone completely downhill and has been so predatory. Not only have they ratcheted up the payment prices exponentially but they send you texts several times a day about alleged payment programs that may be available via the phone or online. However, the link they send for the "payment program" is just a link to making a payment. When I called the number given instead, I was given a complete runaround and the first person I spoke to clearly didn't know what he was talking about. The only option he seemed to give me was to set up automatic payments for the full amounts (not a payment program) or to close the account and get a payment program. I, of course, chose the latter because that was the purpose of my call in the first place. After being transferred to someone else, she then tells me that they don't actually offer payment programs at all and that the first man should've been able to tell me that! That is actively deceptive and there can't be any way that it's ethical. And, the fact that ****** *** had these people take on accounts from folks already struggling with student loan debt is not a shock to me. Birds of a predatory feather fly together.

  First Data

  Date: 03/15/2024

  ******************,

  You have contacted an incorrect company. Fiserv/First Data is not affiliated with ****** *** nor ignite, issued by First Bank & Trust Brookings. We are unable to assist. Please contact the correct company.

   

  Thank You

• Review fromGermaine K

  Date: 03/07/2024

  1 star

  Germaine K

  Date: 03/07/2024

  They have been literally stealing my money from my small business. I have no idea how much or how often. After catching them yet again, I decided to chase it down. Have yet to receive a straight answer, only a lot of run around and lies (my account had a hold. Those cards aren't eligible. It's my bank holding it up, etc).Also, they were fronting as a 3rd party to charge for a service I never signed up for and over 2 years, charged an extra ***** per month for nothing. The only reason I hung in there is because my Clover terminal is paid off (way overpaid). I'm so done after too many years with this company. I'm moving on to a more trustworthy company.

  First Data

  Date: 03/08/2024

  Thank for bring the stated concerns to our attention. 

  We would be happy to review your account for missing funds and review the fees the in question. You can email us directly at ********************** Please include your merchant number, business name and address, contact information, amounts and dates of missing funds and the fees you are disputing. 

  Reference case number 12736835.

  Thank You, ******

• Review fromDereck D

  Date: 03/07/2024

  1 star

  Dereck D

  Date: 03/07/2024

  I dont know why this company debited my account! NO ONE is able to tell me why Im being charged! Im furious . The representatives are incompetent and inept at their job. All of them have heavy accents making it very difficult to understand what theyre saying. Ive been transferred 3 times. Extremely dissatisfied! ****************

  First Data

  Date: 03/08/2024

  ************,

  Thank you for bringing the stated concerns to our attention. We would be happy to assist but would need some additional information to locate your account. Please email your name, business name, merchant and/or account number to *********************** If you can include a copy of the statement showing the debit from your account that would be helpful in determining what the fee was for. Please reference case number 1276758.

  Thank You, ******

• Review fromKiera B

  Date: 03/05/2024

  1 star

  Kiera B

  Date: 03/05/2024

  I once had a money network card through my employment with Hot Topic when I was a teenager back in the 2010s and now in 2024 I have been receiving numerous emails saying that this account (that I have not used/had access to for years on years, at least 8 to 10 years) is being continuously has its accessibility locked up because somebody else has been attempting to access it. I have attempted to locate multiple avenues of communication with money company to discuss this issue to no avail. I tried calling the customer service number just for their automated system to say they can't find any account with my information (last 6 of social and full birthday). I haven't been able to find an email account that I can message either. To know that someone is trying to brute force their way into gaining access into my old account while I have zero way of contacting the original financial institution is absolutely unacceptable

  First Data

  Date: 03/07/2024

  ********************,

  Thank you for bringing the stated concerns to our attention. Please reach out to us at ********************** Reference case number ********. If would be helpful if you can forward a copy of the emails you have received regarding your Money Network card. Please provide any other information the account may have been listed under at the time, such as your phone number, email, if you went by a different name (maybe a maiden or married last name was different). 

  Thank You,

  Fiserv