Reviews

This profile includes reviews for TeleCheck Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

TeleCheck Services, LLC has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  TeleCheck Services, LLC

  600 Vel R Phillips Ave Milwaukee, WI 53203

• 

  Telecheck Services Inc

  2750 Lake Villa Drive #303 Metairie, LA 70009

• 

  Telecheck

  250 Mill St Rochester, NY 14614-1026

• 

  TeleCheck Services, LLC

  1600 Terrell Mill Rd SE Marietta, GA 30067

• 

  Telecheck Services, Inc.

  6161 Busch Blvd Ste 108 Columbus, OH 43229

Review Details

• Review fromMichael C

  Date: 01/18/2024

  1 star

  Michael C

  Date: 01/18/2024

  Declined my check at ******* ******. Account had more than enough to cover the check, not by a little but way in excess of check amount. Called my bank, telecheck never called them are ran anything on my account through them. Called telecheck, the wanted my routing number, check number, driver's license number and social security number. Yes, NO, don't know how they are in business, they are scammers. Telecheck if you don't like that, *** me. So not easy enough, not doing business with Tractor Supply any longer or any business that I find out does busienss with telecheck. What a joke. **********

  TeleCheck Services, LLC

  Date: 01/23/2024

  ************,

  Thank you for reaching out with the stated concerns. The information requested is needed to locate your account and review to determine the reason for the decline. In some cases adjustments can be made to reduce the risk of a decline at point of sale. 

  We would be happy to assist. Please email us at ********************** Reference case number 12616111. 

  Thank You,

  Fiserv

• Review fromMaria A

  Date: 01/17/2024

  1 star

  Maria A

  Date: 01/17/2024

  Like they all say and all the bad reviews about them are correct. Rejects the check. The phone number no one answers. It's a machine asking for too much private information, then machine freezes and gives no answer.I have to put a star for the review to show but in reality is zero stars I give them.

  TeleCheck Services, LLC

  Date: 01/18/2024

  **************,

  Thank you for reaching out with the stated concerns. Please email your name, address and contact information and a summary of your issue to ********************** We would be happy to research and assist. Reference case number 1267522. 

  Thank You, ******

• Review fromApril F

  Date: 12/29/2023

  1 star

  April F

  Date: 12/29/2023

  Denies Checks at grocery store and do not provide a decline code. When you call, they immediately want to collect your routing and bank account number PLUS driver's license and/or Social Security Number. Been declined 3 times in one month and my bank says it is not them, my accounts are good. I tried calling. Then requested the denial information via mail. They did not respond to mail. I think they are just fraudulently denying people to collect information to sell. They should provide decline codes on their denial receipts instead of trying to collect personal information. Even the answer machine immediately tells you to prepare to provide your banking information and personal information when you call their number

  TeleCheck Services, LLC

  Date: 01/04/2024

  ****************,

  Thank you for reaching out with the stated concerns. We apologize for any frustration. 

  We would be happy to assist. Please reach out to us with your name and information to ********************** We need information to locate the decline. Once located we can determine the reason the decline was given and possibly make adjustments to reduce declines in the future. 

  Please reference case number ******** when emailing. 

  Please note all information you provide us is legally protected from unauthorized disclosure. We do not sell or share your information. 

   

• Review fromCharles P

  Date: 12/14/2023

  1 star

  Charles P

  Date: 12/14/2023

  cant get straight answers they cannot fix say there is reason but dont know why

  TeleCheck Services, LLC

  Date: 12/15/2023

  Thank you for bringing the stated concerns to our attention. We would be happy to assist but would need information to do so. 

  Please email your name, address and a summary of the issue you are having to *********************. 

  Reference case number 12536528.

   

  Thank You,

  Fiserv

• Review fromPhillip C

  Date: 12/06/2023

  1 star

  Phillip C

  Date: 12/06/2023

  terrible company, declines checks for absolutely no reason, i have over ****** credit available on my account and they decline my check without even contacting my back to check available balance. i call customer service and received ZERO assistance. no i have to go to my back and and have cut a cashiers check in order to pay for services on my vehicle because this stupid company is blocking my perfectly good check and offers NO avenue for remediation.

  TeleCheck Services, LLC

  Date: 12/07/2023

  Mr. *****,

  Thank you for reaching out with the stated concerns. Checks can be declined for multiple reasons. We would be happy to research to find out what this took place but would need additional information in order to do so. Please email your name, address, phone number, the date and place of the denial to ****************************.

  Please reference case number 12520188.

  Thank You,

  Fiserv

• Review fromRose B

  Date: 10/29/2023

  1 star

  Rose B

  Date: 10/29/2023

  Telecheck is holding around $1000 worth of money that I am unable to withdraw, supposedly for 7-10 business days, because they want to ‘process my payment’ that I made days ago. Telecheck has stolen my money.

  TeleCheck Services, LLC

  Date: 10/31/2023

  ************,

  Thank you for reaching out with the stated concerns. We would be happy to assist but would need additional information. Please email your name address, address, contact information and a summary of the issue to ********************** Reference case number 12427264.

   

  Thank You, ******

• Review fromMardell R

  Date: 10/11/2023

  1 star

  Mardell R

  Date: 10/11/2023

  I have had the same bank, checks, address, all same information for YEARS.Last week, the horse feed store that I shop at WEEKLY and never had an issue with cashing my checks, declined my check. They told me I had to call TeleCheck because there was probably missing information I needed to give them. What? Nothing changed!!! Anyhow, good luck with dealing with customer service that is SUPPOSED to be out of either Houston, Texas or Marietta, Georgia. The 800 number is outsourced to a Spanish speaking country. It took me over a half hour on the automated system to input ALL of my information and it kept revolving over and over to put the information in numerous times. FINALLY, after many repeated attempts, I got through to a real person. It took him OVER an HOUR to type in my name and address. I kept spelling, saying, repeating it with letters like S, LIKE SAM. I went VERY slowly and every time I asked him to confirm the information he got it wrong!!! I repeatedly asked to speak to a supervisor. He could not give me any information as to WHY they declined my check, after over an hour and a half. He told me I had to go back to the store and run the check again and to call back because they needed to confirm information! What information? I gave him everything.. He did not listen that the check was voided and I paid with my debit card. I told him I could teleconference the call and call the company but he didn't want to do that. I failed to understand why he needed to do that anyhow. So, after close to a TWO HOUR conversation, he said he would call a supervisor, who did not answer the phone. then he said he would write a ticket for a supervisor and one would call me back, but if they didn't to call back, call again. Of course, no one ever called me back. You cannot find a phone number to corporate wherever they may be located, since my receipt says Houston, Tx, but online research says Marietta, Ga. I will NEVER waste my time calling them ever again. Not resolved!

  TeleCheck Services, LLC

  Date: 10/17/2023

  ****************,

  We apologize for the issues you had when trying to get assistance from our customer service area. We would be happy to research why you received the decline but would need additional information to locate your account.

  Please email your name, address, name of store and date of decline to ********************** Reference case number 12392511.

  Thank You,

  Fiserv

   

• Review fromKenneth B

  Date: 10/06/2023

  1 star

  Kenneth B

  Date: 10/06/2023

  Somehow they processed two checks I written to a gas station four and four and a half years ago. When I contacted the gas station said they didn't know anything about it. However, my checkbook and my record show that I did indeed write the two checks but they had lost them. I had tried to make it right with them and they told me that they didn't lose anything. Anyway, it takes a sorry checking service to run a checks through that's 4 years old, much less 4 and 1/2 years old.

  TeleCheck Services, LLC

  Date: 10/10/2023

  ****************,

  Thank you for reaching out with the stated concerns. From your message it appears you had two checks recently cashed, one that written four years ago and one that you had written four and a half years ago, both to a gas station. 

  We would be happy to research this for you. Please email your name, address and the check information such as place it was written at, date and amount to ********************* Reference case number 12379266.

  Thank You,

  Fiserv

• Review fromPenny S

  Date: 10/05/2023

  1 star

  Penny S

  Date: 10/05/2023

  ***** S -About A year and a half ago telecheck began declining my checks. Then now they are declining them again. They cite the reason as high risk for fraud. I requested they investigate which will take 30 days. They have in the past want a copy of your driver's license, and your social which is high risk. I have not had any returned checks. I work for a business and a gentleman wrote us two checks a couple of years ago telecheck approved both with proper ID. This man had more then 20 check in 3 states. He checked himself in to a mental hospital to avoid prosecution. So what is telecheck good for? I feel they practice random discrimination. Latest ref# *******

  TeleCheck Services, LLC

  Date: 10/09/2023

  ********************,

  Thank you for reaching out with the stated concerns. We would be happy to research for you. Please email your name, address, contact information and a summary of the issue to ********************** Reference case number 12377075.

  Thank you,

  Fiserv

• Review fromDerek L

  Date: 09/25/2023

  1 star

  Derek L

  Date: 09/25/2023

  Tele Check declined my Nitro card at ************* station today after I've been using ************* on my card every week for six months. I have the high credit score of 850 and I have plenty of money in my bank account. I am very upset with Tele Check declining my point of purchase today and will be calling their customer service tomorrow morning when they open up for business.

  TeleCheck Services, LLC

  Date: 10/04/2023

  IMPORTANT NOTICE: REFER TO TRACKING NUMBER ****** IN ALL FUTURE CORRESPONDENCE Dear **********, TeleCheck has received your BBB complaint regarding a decline on your Nitro card at Maverik. I would like to sincerely apologize for the trouble you have encountered with this decline. While we understand your frustration, we need a little more information to help us locate the declines so we can help resolve your concerns. Typically, we utilize a specific decline number you should have received at the point of sale on the transaction record (receipt) that was provided to you. If you do not have that information, any or all of the below additional information should allow us to locate and address the transaction at issue: Full card number for your Nitro card account A copy of your drivers license or other state-issued identification used in connection with the denied transaction; or A copy of a voided check from the account in question or the full bank account and routing numbers. Please note all information you provide us is legally protected from unauthorized disclosure. While we have done our best to respond to the issues you have raised, if you have any additional questions or concerns, please call me directly at ************** or you can reach me by email at ************************** You may also contact our ******************** at ************** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. This would be the best time to reach a supervisor if additional assistance is necessary. PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK. Sincerely, ************************* Consumer Resolution Services Less