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Business Profile

Insurance Companies

Allstate Insurance

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Allstate Insurance's headquarters and its corporate-owned locations. To view all corporate locations, see

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Allstate Insurance has 1965 locations, listed below.

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    Customer Review Ratings

    1.13/5 stars

    Average of 1,408 Customer Reviews

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    Review Details

    • Review fromDonna r

      Date: 12/03/2024

      1 star
      We had homeowners with Allstate for over 30 years and over that time the rate kept increasing. Ultimately it was over $3800 and that was with their so-called 20% discount. They never sent me a renewal notice but they informed me that they sent it to my mortgage company (my mortgage was paid off). Yet, they did send me a late payment notice and a date that my policy would be cancelled. They billed me for a month and would not back down and I had to pay so as not to ruin my credit. Note that we have never made a claim in the 30 plus years we were with them. I had already gotten another policy through Geico with Travelers (due to the age of my house) for over $1400 cheaper with much better coverage. YOU ARE NOT IN GOOD HANDS WITH ALLSTATE!!!
    • Review fromBurt H

      Date: 12/02/2024

      1 star
      Allstate is terrible if you make a claim on your house. They call often saying they are here to help but will only partially pay for home repairs after a claim is made. I had to pay out of pocket $2,700 and still don't have a yard or fence repaired which will be more out of pocket. I was an Allstate homeowner insurance policy for 19 years and having to pay out of pocket for home repair. Not sure if there is a decent insurance company but it's not Allstate.  
    • Review fromRegina H

      Date: 12/01/2024

      1 star
      I moved out of state so I canceled my homeowners when my home sold. I canceled my auto insurance once I was moved and found a lower rate. They sent me to collections and trying to make me pay for a month of insurance when I was covered with another agency. 
    • Review fromlh d

      Date: 12/01/2024

      1 star
      Dreadful administrative staff - they are incapable of properly posting the duplicate payments that they have received. So far I have spent over 2 hours on the phone - what a waste. If they can't get this right, heaven help anyone with a claim.  
    • Review fromStephanie S

      Date: 12/01/2024

      1 star
      10/10 do not recommend. I have gotten roofs replaced all over this county from hail damage and they denied everyone of theirs. Use alfa!!
    • Review fromRick Antonio M

      Date: 11/29/2024

      1 star
      Allstate Insurance Intergon is the worst insurance company i have ever dealt with. The customer service is terrible and you're provided emails to submit photos, estimates and accident reports with no acknowledgement of receiving any correspondence. Their insured driver **** ****** located out of ************ caused over $3000.00 worth of damage to my vehicle. Despite providing an estimated and Dashcam footage to support i was parked in my vehicle when their insured driver **** ****** made a U-turn in the middle of the street running into the back of my vehicle with my 11 year old daughter seated in the back seat. The accident took place 7/29/2024 and I didn't receive any money for damages until 10/2024. The amount received didn't cover the damages for the vehicle, I was sent a check for $1419.00 with no further contact or follow-up.    
    • Review fromShunralyn W

      Date: 11/29/2024

      1 star
      One star is not good for this company, I wish I did not have to give any stars. Allstate Insurance is a joke, they are the worst insurance company I have ever had. When I got rid of my car because it no longer ran, I cancelled the policy which was one month before the policy expired. Instead of getting a refund for the one month i got a bill even though the policy was paid in full for 6 months. After several phone call with only the automated services, I finally was able to speak with a live person only to realized the call was out sourced and I could not understand nothing the guy was explaining. I was never giving the reason for the bill nor the reason for why my refund was denied. Now they are sending the bill to collect. STAY AWAY from this company. All they care about is getting your money and never giving a explanation for any of their mess up decisions. 
    • Review fromJen C

      Date: 11/29/2024

      1 star
      Do no buy extended protection from them through wayfair!! they will not approve a claim what so ever for furniture. It's very frustrating to pay 2k for a couch and the frame on one end is broken and they will not replace!!!
    • Review fromJohn D

      Date: 11/27/2024

      1 star
      Ive been trying to add roadside assistance since 8 am this morning. I was transefered may 30 times. Please do not go with allstate i am so serious. They forced me to cancel my policy. FXX Allstate
    • Review fromMarlee A

      Date: 11/26/2024

      1 star
      When I first signed up with them, they told me that my policy was going to be $199 a month for liability and uninsured motorist. I get my next bill and its $225. I asked them why is my bill $225 they said because its mandatory that you get PIP I told him I told the guy I didnt want PIP because I have, 100% health insurance and that was unnecessary for me and then the next bill jump from 225 to 235 and kept going up after that.

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