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Business Profile

Insurance Companies

Allstate Insurance

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Allstate Insurance's headquarters and its corporate-owned locations. To view all corporate locations, see

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Allstate Insurance has 1965 locations, listed below.

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    Customer Review Ratings

    1.13

    Average of 1,408 Customer Reviews

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    Review Details

    • Daksa D

      Date: 11/25/2024

      Dealing with Allstate, specifically agent ****** ****, has been a nightmare. I was involved in an accident where Allstate's insured driver was clearly at fault, yet ****** refused to approve repairs for my car. Despite all the evidence proving their drivers liability, she showed zero accountability or willingness to help. This lack of professionalism and disregard for basic fairness is appalling. Isn't Allstate supposed to have its insured parties take responsibility when they're at fault? Instead, I've been left to deal with the aftermath of their negligence. If ****** **** is any reflection of Allstate's service, I would never trust this company to do the right thing. Avoid them if you value proper customer care and accountability!#************************** #RachelMoss #TerribleService  

    • Justin D

      Date: 11/25/2024

      Was late on a payment, but paid before my policy was canceled only to find out I would have to provide proof of prior insurance to keep my insurance with them. I didn't have prior insurance for 6 months, so will no longer be able to keep my insurance with them--all because of a late payment. Not impressed.

    • Fredy V

      Date: 11/24/2024

      All state is a fraud in price They will give you a litle discount in your first payment to get you in the hook and then youll be sorry with price increments every 6 months and God forbid you have an accident there is no such thing as accident forgiveness with them , your price will go up and they will tell you is a company adjustment fir everyone,

    • LOUIS T

      Date: 11/22/2024

      Allstate Insurance Company Suspend my Insurance because I had my Daughter on my Policy and her Car got Stolen and she filed a Claim and she didn't get any Compensation from her Loss.  

    • Andrew

      Date: 11/21/2024

      My neighbor has Allstate and he said that his insurance would take care of it their tree fell on our house and shattered the windshield on my car dented my husband's hood on his truck we put in a claim, and they said that they would not pay for the damages to that been done to our stuff they are the biggest scam ever their she say they take care of people. they don't take care of people.

    • Elias M

      Date: 11/21/2024

      I canceled my policy and somehow it got reinstated they took over 3500 dollars over 18 months and when I provided all information to backdate for a refund they gave me the run around telling me they could do nothing. They have our sources and English is bad also. Run if you can from this company.  

    • Kevin W

      Date: 11/20/2024

      Increase my payment without notification and was not What was agreed upon when signing up. Also extremely terrible customer service. 

    • Heather L

      Date: 11/16/2024

      A month ago my car was totaled by someone who has Allstate coverage. Allstate was excellent in my situation. They were swift on getting everything in order, picking up my car and didn't insult me on the payout on my 2007 ***** Accord. They made a stressful situation much easier to process and move on from. Very grateful.

    • Bruce E

      Date: 11/14/2024

      This is one of those reviews that begins, "I would give zero stars if possible." The car was wrecked on 18 Oct 2024. Allstate insured my car as well as the other car. Even after Allstate determined the collision was 100% the other party's fault, they have yet to notify the bank that the car is totaled. Because of this, the bank wants their payment and Allstate has the audacity to bill me for another premium. I had a visit to voicemail heck today trying to contact anyone from Allstate. Over 20 phone calls and voicemails to Allstate and finally got a single callback with more empty promises of taking action tomorrow. I even left a message with two of my agents' offices to no avail. Since my agent is a State Senator, I called that office too. (Voicemail again, no callback yet.) I have 4 cars insured with full coverage for $636 monthly. I don't know how accurate it is, but Progressive's website is quoting $227 per month. Even if they have poor service, I can't imagine worse service than Allstate. 

    • Siew S

      Date: 11/14/2024

      Allstate is the worst insurance company I have ever dealt with. I cancelled my auto insurance policy in 4/2024, and they prematurely terminated my insurance policy resulting insurance lapse. After endless calls, chats and emails they finally were able to reinstate the policy and got my registration reinstated. However, when the policy got reinstated, they did not terminate the policy based on my request date and let the policy expired on the renewal date. Long story short, I got a mail from credit collection services saying that I owed them money. I called Allstate again, provided them requested documents (when my new insurance with other company started) and they said they will get back to me. Received an email to call them, which I did and talked to an agent and he said the issue had been resolved, and balance on my account will be removed. A month later, I am still getting letter from collection agency and I called again, now Allstate is telling me they don't have a record of my call, and I still owe money. This is such an awful experience with a company that cannot be trusted and should not be in business.    

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