Reviews

This profile includes reviews for Allstate Insurance's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Allstate Insurance has 1965 locations, listed below.

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  Allstate Insurance

  2775 Sanders Rd Ste F7 Northbrook, IL 60062-6110

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  Riverside Insurance and Financial Services, INC

  100 N Camden Ave Fruitland, MD 21826-1407

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  Allstate Insurance

  19 N Ct St # 202 Frederick, MD 21701-5465

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  Allstate Insurance

  3508 Worthington Blvd # 101 Frederick, MD 21704-7014

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  Allstate Insurance

  36 W Frederick St Walkersville, MD 21793-8232

Review Details

• Review fromNay P

  Date: 03/27/2025

  1 star
  One of the worst companies. I do not have much of an issue with them, but they attract customers with lower prices. When you get a quote in real time, the premium is almost more than double the existing premium. The worst part is that they pulled my credit report without my approval. I do not recommend this garbage company. Let it close this garbage business.

• Review fromMarz j

  Date: 03/27/2025

  1 star
  Allstate is terrible company. They will lure you with lower rates and trap you while increasing rates substantially. Their customer service is awful.

• Review fromLawrence K

  Date: 03/26/2025

  1 star
  I have been a customer of ********************** in ****** for over 3 years. On 3/17/25 I was involved in a fender ****** in a parking lot while backing out of the parking spot. The car directly behind started backing out after my vehicle was in motion as evidenced by my rear window video camera and contacted my passenger rear bumper with their passenger rear bumper. We exchanged insurance papers. On 24 March the other driver filed an injury claim. I uploaded my video and photos in the My Claims page in Allstate. That was a nightmare. Their system will not accept certain videos and no one I contacted knew what type of video format needed to be used. So I changed to WAV, MP3, WEBM, MOV. It would not accept any of them. I finally uploaded to ******* and embedded the link into a ********* word document. When the claims agent called me, she wanted me to email her the photos. I told her that I had uploaded in my claims. She hadn't even looked at the claims page. When she did go in, she couldn't identify the word document. Her handling of the claim was total incompetency. Today I wet to the claim page and saw that I was found 100% at fault. Clearly, the agent never viewed the video. Allstate is a company that is too big to worry about losing my business and maybe that of the few people I know. I will file a complaint with the **************************. 

• Review fromPaul H

  Date: 03/25/2025

  1 star
  Terrible treatment in customer service after over 20 years insured with our home, 2 autos, an RV, cargo trailer. Renters policy and jewelry rider. A simple awning damage claim on the camper turned into 6 months of he said, she said. A customer should never be put in the middle between the insurance adjuster/agent and the repair shop. I was not paid in full for verified and proven damage. Allstate is becoming a typical insurance company. ***** delay delay deny. Well, they prefer to argue rather than solve a simple issue. Soooo, with that, good bye so long, StateFarm here we come with a great big bundle for you. #notmyloss

• Review fromJeffrey H

  Date: 03/25/2025

  1 star
  Wish 0 reviews were an option. Car damage by hitting garage. They want me to file two claims against vehicle and home even though vehicle caused the damage and I have $100k of property damage coverage in my policy. They state I can not be at fault to myself.

• Review fromjeremy C

  Date: 03/24/2025

  1 star
  Used to be good. But nothing but scam artists now. Deny deny deny. I've given them well over 100k and can't even get simple claim approval. 

• Review fromMatthew C

  Date: 03/21/2025

  1 star
  I'd rather pee glass then do business with them. I had a road that washed out and destroyed my car. Allstate paid it and put it as an accident on my record. Nobody there knows how to take it off and they claim I need to deal with it for 5 years! Pitiful company!!!

• Review fromSusan R

  Date: 03/19/2025

  1 star
  i've had them now almost two years they not only increased my deductible without telling me to 3k, they increased my policy to a very high rate and when i discovered a small drip of water in between walls they did not cover water mitigation teams nor anything towards repairs because it wasn't an immediate burst of pipes. they don't cover anything that has been leaking. they are thieves, rip offs don't ever use them ever for anything whatsoever if you don't want to be screwed. they never sent anybody out their customer service representative ******** ********* was rude uncaring just totally cold and insensitive about loss. this is the absolute worst insurance company i've ever seen!!!!!!!! i will tell anyone who listens to me how bad these con artists are!!!!!

• Review fromBreeze H

  Date: 03/18/2025

  1 star
  DO NOT GET ALLSTATE. My husband was in a horrible car accident involving someone with Allstate. It was their fault so the claim was through Allstate. They are THEE WORST. It's been 3 months and I am not doing their job for them. I've had to call the hospital and medical providers to bill the claim, because Allstate wasn't doing that themselves and we were about to be sent to collections. My husband was off work for 2 months (which is a lot of $ right now), and we had out of pocket expenses. I've tried calling and emailing for 3 business days now, to get reimbursed from 3 months ago. They are rude, don't answer questions unless you ask it more than once, speak down to you, and just don't like to work. We've had Geico for years and years and love them. DO NOT GET ALLSTATE.  

• Review fromMichael L

  Date: 03/17/2025

  1 star
  They don't want to pay for claims they want to put cheap parts on people vehicles you pay them all that money and they don't want to return calls when you try to call them. These people need to be put out of business I used to think real high of Allstate now I see there piece of trash just like the other bogus rip off insurance companies.