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Business Profile

Digital Media

Daily Wire

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.82

Average of 258 Customer Reviews

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Review Details

  • Justin L

    Date: 10/15/2024

    Justin L

    Date: 10/15/2024

    Handle for a razor broke after several years of use and customer service was extremely helpful and send me a new one without any charge. Would highly recommend these products.

    Daily Wire

    Date: 10/17/2024

    Hello ******! We are thrilled that you are happy with the customer support that you received. We appreciate the feedback and are excited to present more products in the future that you and your family will enjoy. Thanks again for taking the time to write a review. We are grateful for your continued support of Jeremy's Razors!

  • Wayne B

    Date: 10/10/2024

    Wayne B

    Date: 10/10/2024

    I recently had problems entering a promotion code Dailywire+ and was charged full price. I emailed them and was responded to within minutes! This one was a generic one letting me know a human was going to process my request. Which they did before the weekend was over. They added the code without a 2nd question. I love a company that stands by their words. Dailywire does this!

    Daily Wire

    Date: 10/15/2024

    Hi *****, thank you so much for the great feedback! We strive to serve our members with our US based agents as quickly and efficiently as possible. We appreciate your support!

  • Denise C

    Date: 10/10/2024

    Denise C

    Date: 10/10/2024

    "The woman who helped me was great. She understood my situation and walked me through what I needed to do. Very personable and competent. Exactly the kind of customer service one would expect from the Daily Wire!"

    Daily Wire

    Date: 10/15/2024

    Hi ******, thank you so much for the wonderful compliments - we are honored! We strive to serve our members as quickly and efficiently as possible. We appreciate your support!

  • Bobby H

    Date: 10/03/2024

    Bobby H

    Date: 10/03/2024

    Fantastic. Very fast response! Definitely appreciate the Daily Wire and all you guys do! This company provides an amazing service and best of they are honest about everything. They are honest about the services they provide and they are honest about their beliefs and values. I could think of a better company to do business with. Thank you Daily Wire!

    Daily Wire

    Date: 10/09/2024

    Hi *****, thank you for letting us know that you enjoyed the support you received! We are happy you found our service efficient and effective. Thanks again for being a loyal DailyWire+ member and for your continued support.

  • Nathaniel D

    Date: 10/03/2024

    Nathaniel D

    Date: 10/03/2024

    10/10 customer service. Very kind, fast, helpful. Appreciate helping me in my situation.

    Daily Wire

    Date: 10/09/2024

    Hi *********, we really appreciate that you took the time to leave us a review! We're so grateful for your continued support.

  • Jeri C

    Date: 10/03/2024

    Jeri C

    Date: 10/03/2024

    I canceled my subscription within the first year, back in 2021 or 2022. I didn't want it to renew because I didn't use it enough to make it worth the cost. I know received a confirmation email, but it's been over 2 years ago. The email is long gone. I recently discovered that Daily Wire had charged our ******** Card the following year, and attempted to do so again this year, as well. Though they removed the charge for this year, we are still being charged for the interim year. This is dishonest and needs to be removed. In this economy, we don't have $250+ for a subscription we never use!

    Daily Wire

    Date: 10/10/2024

    This member agreed to be automatically renewed at the initial sign-up by selecting a checkbox saying they agreed to the terms. Members simply can not sign up without taking this step which was done on November 27, 2020 to renew each year on November 27 until canceled. There was never any cancelation attempt by the customer prior to the November 27, 2023 charge in question. We sent a renewal reminder on October 27, 2023, 30 days prior to the charge, allowing ample time for cancellation before the November 27, 2024 renewal was set to charge their card. On July 22, nearly 7 months later, they called our support team for a full refund. We couldn't offer a full refund due to the time that had elapsed. At that time, we set the membership to cancel at the end of the term so that the member would not be billed again. We're sorry for any trouble this caused but have done our best to resolve the situation.

  • Jeremy G

    Date: 09/30/2024

    Jeremy G

    Date: 09/30/2024

    Excellent support and communication, really appreciate it. I had wondered whether Jeremy’s razors really had the infrastructure and customer service to match the DW’s values, and I was pleasantly surprised by how excellent it was. Thanks again for everything

    Daily Wire

    Date: 10/02/2024

    Thank you, ******, for the awesome review! We are so happy you are enjoying our products and we are always excited to hear our Membership Experience team was able to help you with your request.

  • Steve L

    Date: 09/28/2024

    Steve L

    Date: 09/28/2024

    Customer Support replied and resolved my issue quickly! Reason 452 why I love this company!

    Daily Wire

    Date: 10/02/2024

    Hi *****, thank you so much for the wonderful compliment - we are honored! We strive to serve our members as quickly and efficiently as possible. We appreciate your support!

  • Ryan S

    Date: 09/26/2024

    Ryan S

    Date: 09/26/2024

    Fantastic customer service! Quick response, professional, friendly, knowledgeable, fluent, empowered. If you’re concerned about the state of the liberally-biased media and want to know what you can do to change things, you can start by becoming a paid member of DW. Doing so will support the production of positive, conservative, family-friendly content. Conservative media voices are quiet when compared to the cacophony of every other left-leaning outlet that can drown out the rest. Supporting DW helps the right-wing voice become a little bit louder by offering an educated, fact-based, rational alternative.

    Daily Wire

    Date: 09/27/2024

    Hi ****, thank you so much for the great feedback about our Member Experience department! We are glad you were able to connect with our US-based agents quickly and efficiently. We strive to deliver excellent customer service and are glad to hear that we were successful in caring for your request with a friendly attitude! Thank you again for taking the time to let us know how we did and we are grateful for your continued support!

  • Joshua N

    Date: 09/26/2024

    Joshua N

    Date: 09/26/2024

    Fantastic support. Received much faster then expected as well. Keep fighting the good fight.

    Daily Wire

    Date: 10/02/2024

    Hi ******, thank you so much for the great feedback! We strive to serve our members with our US-based agents as quickly and efficiently as possible. We appreciate your support!

Daily Wire is NOT a BBB Accredited Business.

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