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Business Profile

Digital Media

Daily Wire

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Media.

Reviews

Customer Review Ratings

3.82

Average of 258 Customer Reviews

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Review Details

  • John G

    Date: 09/17/2024

    John G

    Date: 09/17/2024

    Great company. Great values. Fighting the good, righteous, pro-American fight. Great customer service. Quick response. Awesome podcasts. Awesome content - movies and documentaries. Highly recommend.

    Daily Wire

    Date: 09/27/2024

    Hi ****, thank you for the wonderful compliments! We are so happy you enjoyed the support you received and we can't wait to bring you more exciting content in 2024. Thanks again for being a loyal DailyWire+ member!

  • Erin M

    Date: 09/17/2024

    Erin M

    Date: 09/17/2024

    I was very afraid this would be a hassle. I am pleased beyond measure at your rapid, satisfactory response! Thank you! I am so happy!

    Daily Wire

    Date: 09/27/2024

    Hi ****, thank you so much for the wonderful compliments - we are honored! We strive to serve our members as quickly and efficiently as possible. We appreciate your support!

  • Brandon J

    Date: 09/13/2024

    They are a scam and will take your money even when you cancel

  • Brandon S

    Date: 09/13/2024

    Brandon S

    Date: 09/13/2024

    They kept taking money from my account even after I cancelled my subscription. When I called they told me they have no record of my account. They are unprofessional and a scam. DO NOT DOWNLOAD AND PAY FOR THIS APP!

    Daily Wire

    Date: 10/15/2024

    Despite what is mentioned in this review, the agent who spoke with this former member was able to find the subscription which had a monthly membership associated with it originally signed up for on May 12, 2024. The member had agreed to automatic renewals at the time of sign-up, which is required to begin a subscription. These continued until the member requested to cancel their subscription which the agent did for them at the time of communication. This cancelation does not permit us to adjust charges that had already occurred from prior months. The subscription no longer charged them for any future months after the cancelation was requested on September 13, 2024. We're sorry for any trouble this caused but have done our best to resolve the situation.

  • Cherie P

    Date: 09/12/2024

    Cherie P

    Date: 09/12/2024

    Fabulous service! Fixed my problem quickly and was super sweet!

    Daily Wire

    Date: 09/27/2024

    Hi ******, thank you so much for the great feedback! We strive to serve our members with our US-based agents as quickly and efficiently as possible. We appreciate your support!

  • Destry M

    Date: 09/12/2024

    Destry M

    Date: 09/12/2024

    Chrissie was knowledgeable and very helpful. Excellent customer service experience

    Daily Wire

    Date: 09/26/2024

    Thank you, ****** for the awesome review! We are so happy to hear that our Membership Experience team was able to help you with your request. We strive to deliver excellent customer service and are glad to hear that we were successful in caring for your request with a friendly attitude! Thank you again for your compliments and we are grateful for your continued support!

  • Robin F

    Date: 09/11/2024

    Robin F

    Date: 09/11/2024

    Two years ago I accepted a short trial of the Daily Wire and cancelled. I just noticed a $163.16 charge on my credit card today from one week ago. This was for an annual membership, which would expire in September 2025. I immediately canceled. Through much difficulty, I contacted them by email and was told I could not get a refund, even though I am just one week into an annual membership. I was also told I was notified, which is entirely NOT true. I have not heard from the Daily Wire in two years while they were taking money out of my account. Worst customer service!

    Daily Wire

    Date: 09/27/2024

    On Aug. 4th, 2024, 11:33 PM CST, we sent this member an email entitled "Updated pricing and renewal of your Dailywire+ membership.” In that email, we let the member know their membership would renew 30 days later, which it did. Their subscription was renewed on Sept. 4th, 2024. On Sept. 11th, a week later, they emailed our support team for a full refund. We couldn't offer a full refund due to the time that had elapsed. At that time, we set the membership to cancel at the end of the term so that the member would not be billed again. We're sorry for any trouble this caused but we have done our best to resolve the situation.

  • Adam R

    Date: 09/07/2024

    Adam R

    Date: 09/07/2024

    "Mike, and DW+ are great partners. Happy to be associated with the likes of y'all. Thank you for the work you do!"

    Daily Wire

    Date: 09/10/2024

    Thank you, ****, for the awesome review! We are so happy that you are enjoying DailyWire+ and we are always excited to hear that our Membership Experience team was able to help you with your request. Your support means the world to us.

  • Kat F

    Date: 08/14/2024

    Kat F

    Date: 08/14/2024

    Great quality products, easy to naviaged website, but even more importantly in 2024, great customer service. They have one of the best customer service chat systems and assistance I have used. Solutions were quick, and transparent.

    Daily Wire

    Date: 08/16/2024

    Thank you for the awesome review! We are so happy that you are enjoying our products and we are always excited to hear that our Membership Experience team was able to help you with your request. We strive to deliver excellent customer service and are glad to hear that we were successful in caring for your request transparently and with a friendly attitude! Thank you again for your compliments and we are grateful for your continued support!

  • Trina B

    Date: 08/14/2024

    Trina B

    Date: 08/14/2024

    Leslie was great! She answered my question quickly and clearly. I understood my options immediately and was able to move on. Thank you!

    Daily Wire

    Date: 08/16/2024

    Hey there, *****! thank you so much for the great feedback about our Member Experience team! We are glad you have been able to connect with our agents so quickly. You can always count on us to politely and clearly assist you with any of your questions. We are so grateful for your continued support!

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